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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 125,482 ratings
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Problems in the last 24 hours in City of Cape Coral, Florida
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in City of Cape Coral and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near City of Cape Coral, Lee County, Florida
The most recent Comcast Xfinity outage reports came from the following cities:Cape Coral, Fort Myers and North Fort Myers.
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| City | Problem Type | Report Time |
|---|---|---|
 Cape Coral | TV | |
| Fort Myers | TV | |
| Fort Myers | Internet | |
| Fort Myers | Internet | |
| Fort Myers | Internet | |
| Fort Myers | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near City of Cape Coral, Florida
Latest outage, problems and issue reports in City of Cape Coral and nearby locations:
- Jake Rey (@JReymann) reported fromCape Coral, Florida
@Xfinity shockingly bad service…our family moved locally and instead of transferring service, they canceled it…I lost all my recordings and spent 7 hours trying to fix it…3 different techs said they did something on their end and it takes an hour to process….a lie to end call
- #Believe #LoveHeals #meow 🐈 🐺 🌴🍹🚣🏻♂️ (@Jenn9707) reported fromCape Coral, Florida
@comcast apparently Comcast / Xfinity doesn’t hire any American customer service reps and don’t care if they lose your service because their customer service overseas can’t help you - how very sad
- susan (@susan44329810) reported fromCape Coral, Florida
I believe I saw post here about Brian Propp in Hall of Fame. I am willing to help with. I attempted before until I was rudely pushed away from a sports jerk reporter from Comcast. Well I see how far he got. 0. I spoke to the people from NHL. I know what has to be done.
- jsotonyc (@jsotonyc) reported fromCypress Lake, Florida
Comcast sucks
- Kurokawa Martial Arts (@KurokawaMA) reported fromCape Coral, Florida
Comcast for Business sucks! $1400 early termination "fee" or pay monthly no-need monthly $150! 😡👹#NeverAgain! #NeverComcast
- Christine Wasilak (@Sprinkdles) reported fromCape Coral, Florida
@Xfinity @XfinitySupport I am so disappointed in you. I have been with you since the beginning. I had your services in Jersey and now in Florida. We have an outage going on bc of some nasty storms that came thru and I called you not once but twice, spoke to 2 females (1 of 2)..
- Karen Squires (@fuentejps) reported fromCape Coral, Florida
@ComcastCares#mobile_Care. Your customer service is horrendous!
- Jake Arden (@jakesna) reported fromNorth Fort Myers, Florida
@comcastcares thank you for reaching out and setting up an appointment to fix my issue. Direct messaging on twitter was easier than calling 1-800 # 🙌🏻
- Jim Ullery (@neonladder) reported fromNorth Fort Myers, Florida
@Xfinity thanks for another 3 to 5 day outage on our telephone, cable TV and internet. No chance of service today. You will reimburse us $6 to $8 - thanks! I wish we were not forced to use you by our HOA.
- #Believe #LoveHeals #meow 🐈 🐺 🌴🍹🚣🏻♂️ (@Jenn9707) reported fromCape Coral, Florida
@comcastcares please help me get am American sales & support number. Been on the phone an hour and no help
- Carey Losey 🇺🇸 🇮🇱 (@losey_carey) reported fromFort Myers, Florida
@DIRECTV Your customer services went to sh*t as soon as AT&T took over! I can no longer get an AMERICAN on the phone or promotional discounts! If things don’t change I’m switching to Comcast!
- Lunatik Medic (@LunatikMedic) reported fromNorth Fort Myers, Florida
@BrianDietzen Can't! @Xfinity doesn't have CBS. (Some contract dispute) And I'm not down to pay for a streaming service when I already pay for cable.
- Marianne 💙🔄🌊🌊🌈 #Biden2020 (@ghostlymani) reported fromCape Coral, Florida
@Xfinity Reset still not working
- Dennis Lewis (@DRLewisJr810) reported fromIona, Florida
@comcastcares I’m planning on dropping your service tomorrow. I want the ACC Network and Hulu has it while you continue to negotiate a contract. The customer service I’ve experienced with you has been lacking, to say the least. I can get the @accnetwork without you.
- Karen Squires (@fuentejps) reported fromCape Coral, Florida
@comcast here I am again, two weeks in a row dealing with incompetence from Comcast! Horrible horrible customer service! The right hand doesn’t know what the left is doing. Disgusted
- Katherine Morong (@katherinemorong) reported fromCypress Lake, Florida
@comcast @Xfinity shame on you for taking 120+ days to credit my account despite chats and calls EVERY MONTH and now you’re blaming me and keeping my money? You CONTINUE to fail your customers #horriblebusiness #fraudbible #reportingtoBBB
- Rochelle Alleyne (@RochelleAlleyne) reported fromCape Coral, Florida
. @Xfinity is it normal for you all to charge people for tech visits that are unavoidable after being promised a service remotely...but it doesn't work? Then when you're promised that at least half the visit will be credited back to you...it's not. Just checking.
- Mikey Mike (@Mrodfasho) reported fromFort Myers, Florida
@Xfinity No it’s still not working 😕
- Marianne 💙🔄🌊🌊🌈 #Biden2020 (@ghostlymani) reported fromCape Coral, Florida
@Xfinity why is @MSNBC not working, been all day in the 33914 area!!
- Hugo’s Mom (@fuentejps) reported fromCape Coral, Florida
@comcastcares omg! What horrible service, for several months now our internet goes out pretty much daily...absolutely no contacting a human...no phone number. Chat links. This is day 3 everything has been out for hours!
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Patch'd (@kanenfodder) reported
Oh.Had my last #Comcast visit on Wednesday and they can't fix the problem. It has been kicked to the prop. management and I've heard nothing from them about it.And considering their disinterest in enforcing paid covered parking rules, I'm not confident that it will be fixed.
- Where Are My Background Singers?!? (@TheBookOfDev) reported fromChicago, Illinois
My internet isn't working (speed test says my download speed is .7 mps) but @Xfinity basically just told me that there is nothing that they can do because my issue doesn't qualify for a technician visit. So I'm just without internet...
- ItsJustATweet (@Master_SMiLEZ) reported
@kirk_garner Ive been having this problem repeatedly with @Xfinity it’s like a gimmick to make you pay for the damn boxes Almost
- Randy Wilhelm (@rjw65) reported
@Xfinity @comcast @comcastcares considering the exorbitant monthly charges you grift from me, you could provide decent service and get rid of the useless automated support system!
- bluecomp1ex (@bluecomp1ex) reported
@TheBookOfDev @Xfinity XFinity is truly the worst, most terrible service. Spectrum is a step behind them though.
- Sunshine (@punkywheedle) reported
@comcast Monthly, on the 28th-ish, you say I used all my data, which means you charge me extra. I lost phone service cuz I can't afford it with your overages. 2 days later, on the 12th, you said I maxed out. Hmm. 28th, maxed out. Cancel services. 12th, maxed out. Care to explain.
- Sunshine (@punkywheedle) reported
@comcast @kitdrago You have countless customers who go over this recently applied limit. **** your credits. You won't even offer a package to someone who needs more. After charging me $50/month a few years ago for "unlimited." Love your new contract.
- ⋋( ✿ ⁰ o ⁰ ✿ )⋌ (@hanna_marie_17) reported
update: the UPS tracking number xfinity gave me for my new router says my package arrived yesterday. It didn't. When I call asking what I should do, xfinity says it has not been delivered.... what ********. why do we all pay $100 a month to these goons (bc they're a monopoly duh)
- Doug #3 (Duke of Dougs) (@MSawzall) reported
@helainahellkat Been there. Worked Comcast tech support. So bad. But the stories...
- FRANKIE DRIVE THIS CAARR‼️ (@RiahRARELYhere) reported
Xfinity really bouta get these mf hands cuz *** $400 for what???!!! **** I never watched?
