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The latest reports from users having issues in Eugene come from postal codes 97401 and 97404.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 123,166 ratings
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Problems in the last 24 hours in Eugene, Oregon
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Eugene and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Eugene, Lane County, Oregon
The most recent Comcast Xfinity outage reports came from the following cities:Eugene and Springfield.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Eugene | Total Blackout | |
| Eugene | Internet | |
| Eugene | TV | |
| Eugene | Internet | |
| Springfield | Phone | |
| Eugene | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Eugene, Oregon
Latest outage, problems and issue reports in Eugene and nearby locations:
- Ang (@Ang_Arrington) reported fromEugene, Oregon
I have been on the phone for 2 days with @Xfinity trying to get the service I already paid for!! Setting up internet should not be this hard!!! 😭💀👎🏽
- Alex Elkin (@alexelkincomic) reported fromEugene, Oregon
@Xfinity just lost a 7 year $15k+ customer today with your terrible "customer service." Congrats. 3 hours on hold and transfers to be hung up on? Who do you think you are, unemployment? #unbelieveable
- chris calcaterra (@Crcalcat12Chris) reported fromEugene, Oregon
@Xfinity is the Mlb network not working in Eugene Oregon
- Gary Sullivan (@ginsengsully) reported fromEugene, Oregon
@Xfinity @comcast Eugene, Oregon customer here with an outage. Help!
- Lolo Hat (@123loanpro) reported fromEugene, Oregon
@comcastcares can’t get through the automated phone tree or sign in to my account- can you please check if my office internet is down?
- Dorothy Damage (@Ms_Frye) reported fromEugene, Oregon
Canceling @Xfinity. Ya’ll couldn’t be honest. You would of had my cell service too but you had to lie. Three reps and two hang ups. WORST CUSTOMER SERVICE EVER
- Jared Horn (@jbhornito) reported fromEugene, Oregon
Hey @comcastcares I lost all internet service at my house. While I also can’t even access my Xfinity account online off my phones data as well.
- Doctor Bowtie (@drbowtiemd) reported fromEugene, Oregon
I will never forgive Comcast for screwing up my recording of that game. #cutthecord. #arsche
- ً (@internude) reported fromEugene, Oregon
@comcastcares i just paid yall that petty $27 i better not see **** on my credit report
- BLUTO (@taynk_rice) reported fromEugene, Oregon
@Xfinity absolute dogsh*t customer service and terrible products. Im just glad i dont use you for my phone otherwise id never be able to do anything. #trash
- BLUTO (@taynk_rice) reported fromEugene, Oregon
Wtf @Xfinity why did i lose my broadcast of ufc??? **** you
- David Landon (@CrowdAdvocate) reported fromEugene, Oregon
@comcastcares may I please get some help with my account? Something changed and my rate almost doubled (I think my promo may have expired) and I see a charge for equipment I turned in today. I need a cheaper plan if possible too. Thank you!
- BLUTO (@taynk_rice) reported fromEugene, Oregon
@Xfinity just gives there tech support a book that says unplug it and plug it back in if that doesn't work your ******. Im not a 6 year old. Fix my ****.
- ً (@internude) reported fromEugene, Oregon
@comcastcares fix it this sum bullsh*t
- Brunstad (@BrunstadTV) reported fromEugene, Oregon
Y’all I have gone almost 2 weeks now without watching #TheOffice...all to find out that I get that dumb *** #peaco*ck **** for free through xfinity. Best part? Mrs Brunstad knew all along, she just wanted to see how long it would take for me to just buy it #UnreasonableSuffering
- Cloud Cover (@WarnesLisa) reported fromEugene, Oregon
@KLGLASS2 Straight up Comcast. They over charge every month and I just pay what I originally agreed to. I think it’s time for Comcast to have a come to Jesus moment. We have some bargaining power. They won’t have any new programming cuz actors are in lock down, no new sports programs.
- Jon (@JonAxtell212) reported fromEugene, Oregon
@comcast about to catch these hands (aka cancel this weak ass internet)I know how spotty internet is but y’all mofos are WEAK. Paying $160 a month for over a year and haven’t been higher than 30mb at anytime. I’m supposed to be getting god speed internet and I get low tier BS.
- john squires (@squires_com) reported fromEugene, Oregon
No point in having WiFi if it times out every hour @Xfinity. Got a new modem and uped our speeds and we are having more problems then we did before. Its not my account so don’t send your bots to treble shoot just want y’all to know your internet trash. Thx
- KSAndrews (@andrews_ks) reported fromEugene, Oregon
@xfinitymobile Xfinity Comcast ventures are most likely done on the cheap and they use us as beta testers. 24 hrs time spent for what was a bad sim I'm old, but tech savvy since 82. Garbage phone. Screwed by Xfinity on TDay, the only cell in the house. Oh boy!
- The Modern King (@realmodernking) reported fromEugene, Oregon
Why ******** is @Xfinity STILL DOWN?!?! REFUND!!! #KAREN
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Chaos Witch Lizzy🏳️⚧️ 🏳️🌈 (@GameDevWitch) reported
Holy crap comcast can you not fail for one day, just one day. Three days in a row where internet goes does at work. Comes back up and works for the rest of the day then sometime in the morning it goes down again. Hate they are the only option for what we need.
- Charles 91771 (@C91771) reported
@Keystotheworld2 @ReggieFromBOS So Tariq's followers showed up at the Supreme Court steps to support Byron Allen AFTER he scolded Yvette/Tone/ADOS for supporting BA & his lawsuit against Comcast using the 1866 Civil Rights Act?
- Mike: Former Baby (@MikeLib5) reported
@JeffdaJELLY @Xfinity .@Xfinity is a know group if charlatans and frauds. Can't provide a service they have a monopoly on. Absolutely criminal.
- autobahn (@autobahn) reported
@comcast What's the use in 10gig if you have ****-*** bandwidth caps? You can use the whole cap in like 15 minutes at that speed.
- Richard Morgan (@mecuipeta) reported
@XfinitySupport Xfinity still slow, slower, and slowest for loading all info. emails fail to fully load. even xfinity sites are slow. total failure for months.
- Poppa Guapo (@PGenz) reported
@freelancerjourn @Xfinity Can’t believe they really did this garbage
- Justin Herbert 4 MVP (@BurkeChargers) reported
@thespinzone I was paying about 315 for Comcast internet and cable, dropped the "package" and just kept there highest internet and got youtube tv and I'm down to 165 a month. Only downside is 5 second TV delay, but if that's the only thing that was keeping me from an extra 150 a month...lol
- Young (@OBALocks) reported
Let me tell you one thing .. if your @Xfinity rep starts calling you “friend” .. They bout to hang up on your *** !!!
- §ťëvéŠäņđęřş (@stevesanders13) reported fromWalnut Creek, California
After 23 years @Xfinity I'm out!!! Horrible customer service, 1 hr on phone yesterday and tried again to no prevail today . Sad, where has good customer service gone?
- vin (@Vinny_Mata) reported
Can someone tell me why ppl pay 2-300 dollars for Comcast and an app that only lets you stream certain channels outside of your wifi? What kind of trash business is that? You guys are terrible. @Xfinity
