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The latest reports from users having issues in Hercules come from postal codes 94547.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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Problems in the last 24 hours in Hercules, California
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Hercules and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Hercules, Contra Costa County, California
The most recent Comcast Xfinity outage reports came from the following cities:Oakland, Hercules, Berkeley, Richmond, Vallejo, Benicia, El Cerrito, Orinda, Martinez, San Rafael and Tiburon.
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| City | Problem Type | Report Time |
|---|---|---|
 Oakland | Wi-fi | |
| Oakland | Total Blackout | |
| Oakland | Wi-fi | |
| Oakland | TV | |
| Oakland | Internet | |
| Oakland | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Hercules, California
Latest outage, problems and issue reports in Hercules and nearby locations:
- Christine H. Lee She/Her 🐝 🐓💨 (@xtinehlee) reported fromOakland, California
I thought it was just my neighborhood with no internet all day. Then I found out a friend across town has no internet either. We are both on Comcast/xfinity. Is...half of #Berkeley’s internet down? Ps I AM SUFFERING WITHOUT THE WIFI.
- Andrew James Salibay (@_datboydrew) reported fromHercules, California
@Xfinity said **** our internet after we ran them our money
- Nicholas Lo (@tzuning84) reported fromBerkeley, California
New week new problem: Comcast internet decides to not come through 🙃
- Michelle Dione🧜🏻♀️ (@ShelleDione) reported fromOakland, California
@6Gems Comcast is good for me i get the highest speed otherwise it does slow down.
- Kev G (@its_kev_tho) reported fromSan Pablo, California
@Xfinity @comcast you suck!!!! How has it been 24 hours and you still haven’t restored service to everyone in Richmond and San Pablo! My son missed school because of you guys!! What a joke! I need my bill reimbursed!!!
- Christine H. Lee She/Her 🐝 🐓💨 (@xtinehlee) reported fromOakland, California
@berkeleyside is this Comcast internet outage town wide?
- jonna constantine (@Jo_Mi_Co) reported fromBerkeley, California
you are killingggggg me, @Xfinity. this outage has been going on for hours and we don’t have any information.
- Joey M (@JM_650) reported fromVallejo, California
How ironic is it that I see multiple @Xfinity commercials tonight saying they have the best network, all while they’ve had an internet outage since noon 🥴
- Kneel B4 Todd (@toddkelley) reported fromOakland, California
@Josette_ Dope! Never knew Comcast to be nice like that!
- 🏁 (@maxguwapo) reported fromRichmond, California
Comcast told me they were gon call me back and they didn’t. Maybe I’m the problem.
- EMD (@Emdunn1) reported fromAmerican Canyon, California
@Xfinity having issues with the stream app on my all my wireless devices. Is it down?
- Michele Scott (@MicheleScott12) reported fromBerkeley, California
@cleansweep42 @NatalieisBlue She’s the reason I keep my Comcast subscription because of Maddow! I’ll have to make a decision when they raise their prices if it is $5 or $10 won’t bother me as much but if any more might cancel!
- Kev G (@its_kev_tho) reported fromSan Pablo, California
@Xfinity @comcast y’all tripping right now!!! Fix our service!!!!!! Hella expensive for what????
- Stefan Lasiewski (@stefanlasiewski) reported fromBerkeley, California
@gavintachibana And a large Comcast internet outage for lots of students, apparently.
- Dan Amrich (@DanAmrich) reported fromRichmond, California
Second east bay Xfinity outage in a week. I have begged fiber to come to my neighborhood but we live in an area where they don’t think they’ll make enough profit.
- Kev G (@its_kev_tho) reported fromSan Pablo, California
@Xfinity @comcast y’all need to fix this issue ASAP!!!! Y’all know kids are going to school on line and you just gonna have an interruption in service. It’s been 24 hours!!!! Hella horrible! Everyone in San Pablo and Richmond should switch companies. #xfinity #comcast
- Andrew Bowling (@SevenTenSplit) reported fromVallejo, California
@sonic please bring competition to Vallejo, CA. @comcast needs to know we don't choose their customer service. It's just the only broadband isp
- CREAM (@MyGeniusMind) reported fromSan Pablo, California
@comcast ain’t ****, cable/WiFi been out almost 12hrs, kids can’t go to school and these ******* gonna want full price still🖕🏽
- Franco Folini (@FrancoFolini) reported fromBerkeley, California
@agkozak @comcast It's 6PM for my area. An entire day of work wasted waiting for the connection to come back. BTW: phone connection is always terrible (slow and unreliable) in Berkeley.
- Andrew Bowling (@SevenTenSplit) reported fromVallejo, California
@comcast It's just the limits of your service along with the cost. There's better deals and without competition, I'm unable to get more value. I could have 2 IPs (to add value and speed) but not with Comcast residential. Fiber isn't in my area either
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- AJ Seng (@JaydeeSeng) reported
@Xfinity @historyMrZ @XfinitySupport I was on a chat with a repair agent who did not help!
- Jamila Easton (@mzmalikh) reported
@Xfinity I've had at least 5 techs come to my house, over 20 calls to customer service since April regarding intermittent wifi. That finally got fixed on Mon. but now my cable doesn't work. I called customer service and was told I needed to get a new box of which I can't do until Friday.
- Being The Birdsells (@beingbirdsells) reported
@Xfinity subscribed to nba league pass. Every time I try to Xfinity stream it fails, I have called on 4 different nights. I call support & they fix it. Tonight they could not fix it. Your help desk needs a better knowledge base. Xfinity stream app sucks.
- bobot cluckin (@JediMasterBoda) reported
Why do you do this to me @Xfinity ? You suck. It sucks.
- Timothy Carter (@tcarter999) reported
@Xfinity trying to reach customer service no agents available on phone, the phone refers you to online chat and no agents available to chat tell you to call. What a circle jerk
- No Assembly Required (@NoAssemblyReqd) reported
@xfinitysupport @Xfinity WTF is going on in Pompano Beach? 12 hours without service and no one knows why?!!??!
- Charles Jackson III (@IShowFaith) reported
Internet is down. Comcast better deliver.
- emma (@cbabyyblue) reported
Does anyone wanna give me their xfinity account login so I can watch the after Q&A plss 😭
- marcus (@sogekiFPS) reported
@marci_devotee @evehateclub uhhh yes we can play after im off pre paid internet, xfinity charging my family 2 grand for a month of service is not worth playing smashy bros ngl
- Anthony macaluso (@therealmacaluso) reported
@Xfinity how is your system down to fix an issue with home security? Wait on the phone for an hour to be told you can’t help. Y’all’s customer service is trash!
