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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 128,366 ratings
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Problems in the last 24 hours in Oak Park, Illinois
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Oak Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (12%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (7%)
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Phone (2%)
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Live Outage Map Near Oak Park, Cook County, Illinois
The most recent Comcast Xfinity outage reports came from the following cities:Chicago, Park Ridge, Morton Grove, Bensenville, Lincolnwood, Evanston, Downers Grove, Elk Grove Village, Skokie, Lombard, Elmhurst, Burbank, Willowbrook, Cicero and Melrose Park.
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| City | Problem Type | Report Time |
|---|---|---|
 Chicago | Internet | |
| Chicago | Internet | |
| Chicago | Wi-fi | |
| Chicago | Internet | |
| Chicago | Internet | |
| Chicago | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Oak Park, Illinois
Latest outage, problems and issue reports in Oak Park and nearby locations:
- Ma•ni•ac😈 (@PriinceKobe) reported fromChicago, Illinois
Xfinity got the worst phone service
- Joseph J. Lost in space and time. Vax to the max (@Joseph2237J) reported fromBrookfield, Illinois
Been quite yesterday and today bc Xfinity can't keep my network up and running. Have to wait till late in the afternoon. Too expensive to text without WiFi.
- Mr. Q (@MrQ68100541) reported fromChicago, Illinois
.@Xfinity I just spent 9 minutes online going through my your nonsensical auto system. The worst customer service ever continues apace. Your system absolutely sucks and is totally unresponsive and does not allow one to speak to a human. For this alone I should cancel.
- Rob Smith (@RobInTheBlack) reported fromChicago, Illinois
$CMCSA Xfinity the worst customer service ever! On the phone with them as an existing customer for over an hour, trying to throw money at them, they won’t take it! Retweet #XFinity sucks!! Oh by the way now were closed FU!! So bad
- Michela 🎉 (@big_mich_energy) reported fromChicago, Illinois
Why is there ALWAYS an @Xfinity outage in my area??????????????
- Kevin Camden (@kcamdenesq) reported fromWillowbrook, Illinois
@Xfinity monthly outage for internet today. AND phone. AND cable. 8 hours without. Awesome for my business. Your race to the bottom continues-but you are leading! Maybe @att has a better offer-it can’t be worse.
- the user is panicking (@joshuacharles__) reported fromChicago, Illinois
@Xfinity my payment for my internet was drafted out my account this morning and I noticed an increase of 25 dollars. Please explain as I’m about to cancel and reverse these charges with my bank.
- 𝙶𝙾𝙳𝙼𝙾𝙳𝙴✨ (@lostinchicago_) reported fromChicago, Illinois
this @Xfinity service rep has put me on the longest holds four times now while he tries to fix a problem another rep told me I didn’t have, AND now they are saying I’m gonna have to pay $100 to get fixed, entirely because their app isn’t working for me to use instead
- Brook Bobbins (@crookrobbins) reported fromChicago, Illinois
@Xfinity y’all really need to get your **** together. You’ve been dropping our Internet service in Chicago for hours over the last 3/4 days. How we supposed to get any work done? Unacceptable, I hope you’ll be offering credits to your subscribers.
- Bill (@bill_kuduk) reported fromChicago, Illinois
@Ben_Benneyworth @IndyCar Even worse the only reason they do it is to be a support race for xfinity…
- 𝙶𝙾𝙳𝙼𝙾𝙳𝙴✨ (@lostinchicago_) reported fromChicago, Illinois
hey @Xfinity why is it if I schedule a technician through the app it’s free, it if your app isn’t working and your service reps can’t walk me through scheduling the technician through the app cause it’s NOT WORKING and he says he’s gonna schedule it for me, it’ll be $100 ?!!
- Nancy Pirri (@NancyPirri) reported fromChicago, Illinois
@Xfinity @comcast I am completely annoyed with your chat. Your techs. Your customer service. Out for 4 days. Tech never showed up/but said they did. Measly $30 credit. #xfinitypissesmeoff
- Michael Heard (@Heard80) reported fromBurr Ridge, Illinois
@Xfinity customer service is most definitely the worst in the game!!!
- Mzsecretive 🏝 (@MrsSecretive) reported fromChicago, Illinois
For $200. + a Month On #Xfinity It’s Never Nothing Good To Watch On TV Or OnDemand. 👎🏾 BS
- reese g. (@Reesegawd_) reported fromChicago, Illinois
I swear if xfinity wasn’t so sharp I wouldn’t take they ****! 😭
- Kevin Camden (@kcamdenesq) reported fromWillowbrook, Illinois
Now I find out #xfinity customer service representative LIED. Service is Sunday morning, 48 hours after outage started.
- reese g. (@Reesegawd_) reported fromChicago, Illinois
Xfinity so full of ****! 😭
- Bill (@bill_kuduk) reported fromChicago, Illinois
@AdaptivMom I guess but look at the Indy double header this year, apart from Indy car embarrassingly having to be a support race for xfinty. No nascar fans watched about almost a million tuned in right after the race for xfinity.
- officialkidsnextdoor ☥ (@CoDEN_KND) reported fromChicago, Illinois
Think I’m about to trade in my 12 for a 12 with T-Mobile…. Then again my phone paid for I might just got a free one from xfinity, I just don’t like the service when I leave from under Wi-Fi…. 😩
- RunDanRunTV (@RunDanRunTV) reported fromChicago, Illinois
@Jess4LOLS @Xfinity I guess! It sucks because I'm trying to work off my mobile hotspot and let penny use it for her homework
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Mike McGarry (@MTMcGarry) reported
@comcastcares how many outages before refunds are issued? So far I’ve been down over 20 hours in the last 6 days.
- John Kingsly (@mjohnkingsly) reported
@Xfinity any update ? Plz implement redundancy. Perhaps #SDN rather than single points of hardware failure will help u mitigate. A free email service restores in less than 2 hours but a paying service such as yours has taken more than 24 hours and no ETA or updates. Counting...
- jennifer🦋 (@the__Khaleeesi) reported
Hey @comcast - get your **** together! My wifi signal keeps dropping and I’m trying to play Apex!!
- ✨Stardust✨ (@dustbunnee2) reported
I still have @HBO through @Xfinity I’ve been watching @hbomax for months w/no issue but now when I try to log in to #HBOMax it tells me I have to renew my subscription...Is it no longer “free” with #HBO? Help...
- Johnny Elbows (@FLoaBNband) reported
@sarazilllaa Idk if it works for cvs but if you cuss on the phone with some companies you’ll be auto transferred to a real human. I was able to cancel my Comcast subscription in like ten minutes w that trick
- Chryschan (@ChryschanJ) reported
@Demonlighter The abandoned house didn’t cancel their Xfinity plan yet.
- Sutro’s Revenge 🌁 (@sutros_revenge) reported
Daily Kos guy thinks Comcast customer service disproves the idea that private industry is better than government bureaucracy like the DMVOnly problem is that cable companies have government-given local monopolies. Better comparison: anything you pay for and have choices in!
- ♻️✨Wållåߥ🚴♂️✊🏿BLM Every month, not just Feb✊🏻 (@Wallabanjo) reported
Dear @Comcast, Don’t tell me someone will be out to fix my internet in 24-48hrs when you know no one will be out on a Sunday. Apparently I am a “priority” for tomorrow.
- GolfWangPurpleRain TTV (@GWPR_TTV) reported
I WANT IT TO BE KNOW THAT XFINITY. MADE GOOD ON THEY SCHEDULE BY BEING 10 minutes early in damn a blizzard🙌🏽
- 𝕮𝖙𝖍𝖚𝖑𝖚201 (@Cthulu201) reported
We don't want to go back to @comcast because of path issues affecting work VPN, recurring cable modem disconnects because they put their modem MAC in over our private modem MAC, sharing data speeds with neighbors, and other things.
