Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Philadelphia come from postal codes 19107, 19143, 19124, 19147, 19146, 19130, 19106 and 19125.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 126,038 ratings
Thank you!
Problems in the last 24 hours in Philadelphia, Pennsylvania
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Philadelphia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (60%)
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TV (12%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Philadelphia, Pennsylvania
The most recent Comcast Xfinity outage reports came from the following cities:Lansdowne, Philadelphia, Westville, Somerdale, Plymouth Meeting, Cherry Hill, Camden, Wayne, Havertown, Drexel Hill, Wallingford, Cinnaminson, Runnemede, Jenkintown and Palmyra.
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| City | Problem Type | Report Time |
|---|---|---|
 Lansdowne | Wi-fi | |
| Philadelphia | Internet | |
| Westville | Wi-fi | |
| Philadelphia | Internet | |
| Westville | Wi-fi | |
| Philadelphia | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Philadelphia, Pennsylvania
Latest outage, problems and issue reports in Philadelphia and nearby locations:
- Scott Wilson (@made_in_jersey) reported fromCamden, New Jersey
Dear valued @comcastcares @comcast customer. You’ve been a valued customer for 15yrs you can’t have that price because it’s only for new customers. Oh I feel so valued. #WTF #disappointed
- George (@GeoBoss88) reported fromBlackwood, New Jersey
One of my friends is a vikings fan and started talking massive sh*t on the eagles tonight and I sent him a transaction of my cancelling my Comcast subscription and Soyuz t up for direct tv. He was madddddddd
- Aaron Mack (@AMack0914) reported fromBarrington, New Jersey
Comcast. Figure it ******** out.
- sixers in 6 pulsy (@nell__12) reported fromPhiladelphia, Pennsylvania
damn, @mikescott was at xfinity this weekend, shoulda slid out that pup and got a drink with the 🐐😂😂
- Anthony Preziosi (@AJPreziosi) reported fromSherwood West, New Jersey
@AlexStoute82 @AppleTV We’re in the third inning. Comcast is coming with their streaming service.I’m not into the Disney stuff, so that’s an easy no.Happy now with Netflix, Amazon Prime & Apple TV+.I think Amazon would be the first cut. Only “Mrs Maizel” for me. Don’t watch it much.
- Dan Martin (@danmartin42) reported fromPhiladelphia, Pennsylvania
I could go on and on but i should watch this game. Bottom line is, just try .@NHLFlyers .@comcast .@WellsFargoCtr - there are so many people who LOVE this team, work with us, make it easier to show our support. We won’t let you down if you don’t let us down. #Flyers #Flyera
- L ⬡ S (@losdope10) reported fromPhiladelphia, Pennsylvania
I CANT STAND THE @NBCSPhilly app that sh*t is straight GARRRBAGEEEE @Xfinity
- Jonathan Brown (@JLBfromDVM) reported fromPhiladelphia, Pennsylvania
@MikeKnoxxx Because it's not Comcast. It's completely different. Their jobs don't work like our jobs. Never have, never will.
- YourFAVRed (@ToniIsGreat) reported fromPhiladelphia, Pennsylvania
these bills are getting out of hand . **** you Peco and Xfinity 😭
- Chris Adams (@cladams1223) reported fromPhiladelphia, Pennsylvania
@comcast @comcastcares @XfinityThe definition of insanity is doing the same thing and expecting different results. Your customer service is atrocious and extremely unprofessional. And I still don't have cable that works.
- CJ Addison Cassel (@UmberShadow) reported fromGloucester City, New Jersey
So if you have Comcast DO NOT use two factor authentication. If you do, the Remember me and stay signed in buttons are meaningless and never work.
- c8 (@c8miskell) reported fromPhiladelphia, Pennsylvania
WHYYYYYY did I ever switch from comcast to god awful ******* fios. bunch of ******* idiots
- Dan Martin (@danmartin42) reported fromPhiladelphia, Pennsylvania
@StephaliciousD I mean i don’t disagree with your points. I think it all comes down to comcast doesn’t give a sh*t about us as customers. Mr. Snider did.
- Scott Wilson (@made_in_jersey) reported fromCamden, New Jersey
So if I cancel @comcast @comcastcares for 30 days I can one back as a new customer and cut my bill by half. Your marketing makes zero sense!!!
- MEESHELL (@MIGHTYmichellee) reported fromPhiladelphia, Pennsylvania
even the vip bathrooms at xfinity makes me want to throw up. it never fails.
- All Malarkey, No Filler (@jwbussmann) reported fromPhiladelphia, Pennsylvania
@SenBobCasey @SenateDems Your chosen POTUS candidate sure gets a lot of support from Comcast... 😐
- Chris Adams (@cladams1223) reported fromPhiladelphia, Pennsylvania
@comcast @comcastcares @Xfinity I went back to your cable service this week. I still don't have tv working. Was promised a call back over an hour ago. I'm starting to remember why I cut the cord.
- Tim Koontz (@TimothyKoontz) reported fromPhiladelphia, Pennsylvania
BLACK FRIDAY SPECIAL ALERT 🚨 V€R!Z0N F10$!!!$200 Gift Card for Triple Play$100 Additional Gift Card - BLACK FRIDAY WEEKEND ONLYAverage Customer savings of $26/month versus COMCASTText me - 240.291.1614Comment Below - “Interested”Direct Message Me
- sunshine☻ (@nabrayahhh) reported fromPhiladelphia, Pennsylvania
comcast has a affordable high-speed internet called Internet Essentials for $9.95 + tax . and once you’re a customer they allow you to purchase either a laptop or desktop discounted for $150
- MEESHELL (@MIGHTYmichellee) reported fromPhiladelphia, Pennsylvania
Oh sh*t. I just remembered I had a shots at xfinity. That’s what did me in. Dammit.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Briana (@unleashtheceo) reported
@dandefi_wallet Stockton, CA @xfinity #xfinityoutage DOWN 14 DAMN HOURS!!!!
- Bechtol VI (@BechtolXLV) reported
I dont want to hear your voices guys. Cancel comcast and "music" take back america.
- kass-hole (@KassyAlexandra) reported
Shoutout @Xfinity @XfinitySupport for screwing me over and lying to me! Feels great! Your customer service sucks!
- Level 20 Gnoll Bard (@Lvl20GnollBard) reported
@RealJMcAfreak I knew you had a Twitch but **** Twitch. Have to jump through hoops just to log in and it locks me to 720p if I’m watching a small channel. Considering my internet sucks they might as well just make like Comcast and mock me for living in a rural area.
- Pisstian Christian (@OG_PissyChrissy) reported
@HoshJighsmith Hmmm you are using the internet right now so obviously the issue is fixed I'll call Comcast and cancel the technician for you.
- NW_Conservative (@fishing_nw) reported
@Conserva_Dad Federal Way was really nice in the late 80's/early 90's. Then the scum from South Seattle moved south and ruined it. Auburn has never been great but was ok, it's gotten worse due to the same reason. I live in the woods on a dead end gravel road and yet have Xfinity internet lol
- Heather the Lawyer (@HeatherTheESQ) reported
@MannyBDlopez @Xfinity Been down for 14 hours. Eta last night was 8pm, then 3am… now no eta at all
- Fiat lux (@NickFor27472946) reported
@Xfinity I’m going to cancel my business xfinity! I’m not bending over for 1.7% of our society
- Goseg Train Thread (@wvistheduck) reported
@peterkrupa I honestly can't think of a single profession that acts more unprofessionally than cops. Like the worst jobs, fast food workers, garbage men, drug dealers, comcast employees all treat people with more humanity and less personal emotional baggage than cops, it's insane.
- Josh Highsmith (@HoshJighsmith) reported
I scheduled a Comcast technician to visit to fix an internet issue, and in less than 24 hours I've gotten 12 calls/messages from Comcast trying to get me to cancel the meeting
