Comcast Xfinity Outage in Saint Augustine, Florida (2024)

Comcast Xfinity Outage in Saint Augustine, Florida (1)

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The latest reports from users having issues in Saint Augustine come from postal codes 32084 and 32095.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

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What isn't working?

Please let us know what issue you are experiencing with Comcast Xfinity:

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In the last three months, how would you rate Comcast Xfinity?

2.20 out of 5 123,604 ratings

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Problems in the last 24 hours in Saint Augustine, Florida

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Saint Augustine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Comcast Xfinity Outage in Saint Augustine, Florida (9)

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

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Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

  1. Comcast Xfinity Outage in Saint Augustine, Florida (10)

    Internet (59%)

  2. Comcast Xfinity Outage in Saint Augustine, Florida (11)

    TV (13%)

  3. Comcast Xfinity Outage in Saint Augustine, Florida (12)

    Wi-fi (12%)

  4. Comcast Xfinity Outage in Saint Augustine, Florida (13)

    Total Blackout (7%)

  5. Comcast Xfinity Outage in Saint Augustine, Florida (14)

    E-mail (6%)

  6. Comcast Xfinity Outage in Saint Augustine, Florida (15)

    Phone (3%)

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Live Outage Map Near Saint Augustine, Saint Johns County, Florida

The most recent Comcast Xfinity outage reports came from the following cities:Saint Augustine and Saint Johns County.

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CityProblem TypeReport Time
Comcast Xfinity Outage in Saint Augustine, Florida (16)Saint AugustineInternet
Comcast Xfinity Outage in Saint Augustine, Florida (17)Saint AugustineInternet
Comcast Xfinity Outage in Saint Augustine, Florida (18)Saint AugustineInternet
Comcast Xfinity Outage in Saint Augustine, Florida (19)Saint AugustineInternet
Comcast Xfinity Outage in Saint Augustine, Florida (20)Saint AugustineInternet
Comcast Xfinity Outage in Saint Augustine, Florida (21)Saint Johns CountyWi-fi

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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Comcast Xfinity Issues Reports Near Saint Augustine, Florida

Latest outage, problems and issue reports in Saint Augustine and nearby locations:

  • Comcast Xfinity Outage in Saint Augustine, Florida (22)Robert Skovholt (@skov1) reported fromVillano Beach, Florida

    @comcastcares I need help. I spend over $200 a month and have no service. Can’t get cust service to help

  • Comcast Xfinity Outage in Saint Augustine, Florida (23)Damon Stephenson (@Damo_Stevo) reported fromCity of Saint Augustine Beach, Florida

    @comcastcares service is intermittent over the past few weeks. Lots of drop outs and “connection unstable” notifications. Can you please assist? Thank you.

  • Comcast Xfinity Outage in Saint Augustine, Florida (24)Grant Bradley (@JNCO_suave) reported fromButler Beach, Florida

    @Xfinity can't access my account online, just says "Xfinity service is included at your address" when I try to upgrade. The problems never seem to end

  • Comcast Xfinity Outage in Saint Augustine, Florida (25)Peter (@peterfunway) reported fromCity of Saint Augustine Beach, Florida

    @comcast hey Comcast we’re stuck in our homes. We pay you stupid money to watch tv. How about letting us watch movies . It’s not free we already pay you stupid money every month. Step up.

  • Comcast Xfinity Outage in Saint Augustine, Florida (26)DRE KNOWS MMA (@DreKnowsMMA) reported fromSaint Augustine Shores, Florida

    So @comcastcares tells me we know we're wrong and want help but we're not going too. Like who voted them #1 costumer satisfaction. I'm eligible upgrade it shouldn't matter i went every store 100 miles and when they all closed covid you guys forgot ship it a supervisor @bbb_us

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

  • Comcast Xfinity Outage in Saint Augustine, Florida (27)Leeann Ulrich (@ToastyMist) reported

    @ele767 @AshleyCourtTV I haven't had the issue. I'm on Xfinity. Try resetting your box. Best of luck!

  • Comcast Xfinity Outage in Saint Augustine, Florida (28)Morgan Dawn (Resist much, Obey little) 🌻 (@morgandawn6) reported

    @Comcast you have charged my 87 yr old Mom $90 a year for a 2nd digital box you never connected. For 8 years. Found out yesterday when her main cable box died. Cannot generate a return label for either box because they are too old and don't show up in the Return box area 1/n

  • Comcast Xfinity Outage in Saint Augustine, Florida (29)Morgan Dawn (Resist much, Obey little) 🌻 (@morgandawn6) reported

    @comcast @XfinitySupport Message sent. The 3 things we need are 1. 2 UPS return shipping labels for the 2 boxes 2. 9 years credit on the $7.50/month she paid for the DTA that was never installed (this was left behind - in a box - by your technician when she moved in 2013. This works out to $810 1/n

  • Comcast Xfinity Outage in Saint Augustine, Florida (30)𝓶𝓾𝓿𝓪 𝓫𝓻𝓲✨ (@__queeenbri__) reported

    How bad does @Xfinity **** y’all over? How come I agree to a monthly amount and you can just raise that with noooo explanation at al except “new charge fee” what the hell does that mean? Canceling my cable right now with you guys

  • Comcast Xfinity Outage in Saint Augustine, Florida (31)The Blue Deuce (@TheBIueDeuce) reported

    Just heard someone say Zane Smith will get the 22 PENSKE Xfinity car, and replace Logano or Blaney in their cup ride by 2024…Horrible take… lmfaoooooo

  • Comcast Xfinity Outage in Saint Augustine, Florida (32)Morgan Dawn (Resist much, Obey little) 🌻 (@morgandawn6) reported

    @comcast @XfinitySupport (2. cont) Your records should show it was never installed - it is still in its box. 3. When the replacement box arrives, we may need escalation if they shipped the wrong box - we spent 2+ hours on support chat trying to get them to send a coaxial cable capable box 2/n

  • Comcast Xfinity Outage in Saint Augustine, Florida (33)FOTUS (@JFeRg52) reported

    @BeasleyKari Think it's just the channel...I have Xfinity and the last two innings were bad

  • Comcast Xfinity Outage in Saint Augustine, Florida (34)✌️🇺🇦🌻Hollaria Briden, Esq. (@HollyBriden) reported

    @Xfinity How about “say customer service” and get help in less than two hours?

  • Comcast Xfinity Outage in Saint Augustine, Florida (35)Morgan Dawn (Resist much, Obey little) 🌻 (@morgandawn6) reported

    @comcast But the 2 boxes do show up on billing. 2 separate Support Chats told her to call UPS to arrange a pickup - but gave her no address where to ship (and of course no label). She can no longer drive so she cannot return in person. 2/n

  • Comcast Xfinity Outage in Saint Augustine, Florida (36)HeyyItsTarnished (@heyyitsdale) reported

    Today has been mental fighting with the ******* modem. Cut out 10 times in 2-3 hours. Router doesn't want to connect to modem but computer will connect during the sporadic moments the modem actually receives a signal. Comcast tech came by last week said no issues.HELP PLEASE

Comcast Xfinity Outage in Saint Augustine, Florida (2024)

FAQs

How do I find out if Xfinity is down in my area? ›

You can check for outages using the Xfinity app on your mobile phone. Simply open the Xfinity app and outage information appears.

Why is my Xfinity suddenly not working? ›

Unplug the power from your modem or gateway, wait one minute, and then plug it back in. You can also do so remotely if your modem is responsive by performing a restart. Check for local outages using the Xfinity Status Center Outage Map.

Why does Xfinity have so many outages? ›

Why does Xfinity keep having outages? Xfinity outages can be caused by bad weather, power outages, cut fiber lines in the wider network, and much more. Multiple short but frequent outages, however, are likely caused by one of two things: Network upgrades in your neighborhood or faulty equipment or wiring at your home.

Are Comcast and Xfinity the same? ›

Are Xfinity and Comcast the same thing? At their roots, Xfinity and Comcast are the same thing. Comcast is the parent company, and Xfinity is Comcast's brand for TV, internet, and home phone services.

How do I know if my network is down in my area? ›

Check your internet providers' social media accounts, as sometimes companies will use these platforms to post information about outages and planned works. Still nothing? Also check its website or app (you may have to log in to your account first, so keep your details handy).

How do I speak to a live person at Xfinity? ›

How To Contact Xfinity
  1. Comcast Cable, One Comcast Center. 1701 John F. Kennedy Blvd. Philadelphia, PA 19103.
  2. 1-800-xfinity (1-800-934-6489)

Why is Xfinity saying no Internet connection? ›

Check to see if the WiFi network name and password were changed, and update your personal device WiFi settings to the new name and password, if necessary. Confirm the equipment cables are plugged in and the coaxial cable is tightened as much as possible to both the wall outlet and your modem/gateway.

Where is the Xfinity reset button? ›

EG. Do you just want to power cycle / reboot it, or do you want to perform a full / hard reset back to factory defaults If it is the latter, locate the WPS pushbutton on the back of the device. Press and hold the button in for 30 seconds.

What to do if your Xfinity WiFi isn't working? ›

What to do if your Xfinity TV or Internet is out
  1. Check for reported outages. ...
  2. Check the power and connections for your devices. ...
  3. Confirm your account is up to date on payments. ...
  4. Restart your devices. ...
  5. Additional information.

Is Comcast in decline? ›

The cable company hasn't seen its year-over-year rate of video attrition fall below 12% since the fourth quarter of 2022. Comcast, which had more than 22.5 million linear video subscribers at the end of June 2014, ended June 30 of this year with 13.199 million remaining pay TV souls.

Why is Xfinity WiFi so bad now? ›

The distance between your personal devices and your gateway, modem, or router. Older devices which could be consuming bandwidth and slowing down your network. Interference from neighboring WiFi networks, especially during peak hours.

How do I report my Comcast internet not working? ›

Report issues with your Xfinity services
  1. You can report an issue by going to the Xfinity Status Center. ...
  2. We'll check for other device outages in your area, and you can enter your mobile number if you'd like to receive text message updates from us.
  3. After you click Submit, you'll see a confirmation message.

What is Comcast's new name? ›

Xfinity
Logo since 2021
Comcast Center, Philadelphia headquarters
Trade nameXfinity
FormerlyComcast Cable (1981–2010)
Company typeDivision
14 more rows

Who to use instead of Xfinity? ›

Other important factors to consider when researching alternatives to Xfinity include customer service and price. The best overall Xfinity alternative is Charter Spectrum. Other similar apps like Xfinity are AT&T U-Verse, Verizon Business Internet Solutions, SuddenLink by Altice, and Lumen Fiber+ Internet.

What was the name of Comcast before Comcast? ›

American Cable Systems is renamed Comcast and incorporated in Pennsylvania.

How do I check my Xfinity signal? ›

Select WiFi from the bottom of the app. Select Troubleshoot. Tap Test your whole home network. From here, the app tests both the speed to your gateway and to the devices you're using to access Xfinity Internet.

What do you do when Xfinity WiFi goes down? ›

You can troubleshoot connectivity issues using the Xfinity app. Select WiFi and click the Troubleshoot option. If our system detects a problem we can't fix online and a visit is required, you have the option to schedule a technician visit.

Why is Xfinity showing no signal? ›

Troubleshooting steps

Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations.

Why is Xfinity not in my area? ›

You live outside of our service area. Your address is more than 300 feet from our physical network. We haven't extended our service line to your address. Your property owner, homeowners association or condominium association has an agreement with another service provider or won't give us access to provide our services.

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