Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Salt Lake City come from postal codes 84105, 84106, 84116, 84123, 84121, 84111, 84101 and 84115.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 128,391 ratings
Thank you!
Problems in the last 24 hours in Salt Lake City, Utah
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Salt Lake City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (12%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (7%)
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Phone (2%)
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Live Outage Map Near Salt Lake City, Salt Lake County, Utah
The most recent Comcast Xfinity outage reports came from the following cities:Midvale, West Valley City, Salt Lake City, West Jordan, Sandy, Bountiful, Magna and North Salt Lake.
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| City | Problem Type | Report Time |
|---|---|---|
 Midvale | ||
| West Valley City | Internet | |
| Salt Lake City | Internet | |
| Salt Lake City | Internet | |
| Salt Lake City | ||
| Salt Lake City | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Salt Lake City, Utah
Latest outage, problems and issue reports in Salt Lake City and nearby locations:
- Chad Pangborn (@chadp34) reported fromCottonwood Heights, Utah
@comcastcares internet service working all day until 3:00, then up and down 6 times in an hour. Similar pattern yesterday.
- Anna Castillo (@ACastillo87) reported fromWest Jordan, Utah
@comcastcares that’s interesting that the Twitter handle is Comcast cares...on the phone with third rep today so far. I have been told to find the info I’m looking for on internet or that they can’t help me and apparently Comcast doesn’t have supervisors working there...
- drew🧂 (@s41ty) reported fromMidvale, Utah
@TimmySina @postedinthecrib The button on every dish, direct tv and Comcast remote that never worked.
- John Shepherd (@ShepRants) reported fromWest Valley City, Utah
Gotta admit, I’m a little lukewarm on the Omega win. I’m seeing it as the beginning of the eye rolling, self aggrandizing, book themselves to never lose Elite era. But the idea that the AEW champ will be on Impact, if Comcast carried AXS I’d probably watch on Tuesday #AEWDynamite
- FRΞE RΞYΞS (@FreeReyes) reported fromSalt Lake City, Utah
👏🏽🙏🏽 @Xfinity @comcastcares Needed unlimited data because of #WFH & the kids doing school Zoom all day long Now have faster internet & unlimited data for less than what I was previously payingAlso, my wait time was like 5min... this was a customer service win
- Daniel Ramirez (@dramslc) reported fromTaylorsville, Utah
If I ran my company the way xfinty customer service is there wouldn’t be a company @Xfinity y’all struggling! Very frustrating! Some of us spend $4500 w you guys every year ! Show that u care a bit
- Gabriel Nair (@gabriel_J_nair) reported fromSalt Lake City, Utah
@comcastcares internet outage for the second time this week? Why is this happening?
- Nick Newman (@nicknewman801) reported fromWest Jordan, Utah
@volcoug @hobocita Centurylink is awful. I switched to them a few years ago, because they claimed that they could give me twice the speed for the same price I was paying w/ Xfinity. I got about 6 MBPS. So I left them before my first month was even over. I hate that we don’t have good choices here
- Chase Robertson (@chaserobertsonn) reported fromWoods Cross, Utah
@marc_benton We ditched Comcast about a little over a year ago. Switched to fiber. Much less problems now. For 250mbps (same as blast) it would have been about $20 cheaper, but we ended up getting the gig speed for only $10 more a month than we were paying with Comcast. Went with @YouTubeTV
- MVPat (@KCAirForce21) reported fromMurray, Utah
@tj_morrison714 I have xfinity, the 600 mbps for like $60. I’ve been thrilled minus one outage that happened in my area. But that’s way less than what I had before at my old place
- Author Mary Martinez (@marylmartinez) reported fromMagna Manors, Utah
In the middle of the 7th games of Tampa Bay vs Houston and Alabama Georgia...damn @Xfinity goes down and their support says it won't be back up until noon tomorrow???
- Jonathan (@jspringmeyer) reported fromSalt Lake City, Utah
.@Xfinity Can you please tell me why my channel says @Dodgers are on @MLBNetwork but instead you are showing the damn #theymightbegiants.
- Bret Wydysh (@SkierBW) reported fromSalt Lake City, Utah
@adam_buchanan My current deal with comcast is close to what I paid with google, but the price is contractual. I never had to worry about that with google
- Shellie Gail Onstead (@ShellieGail86) reported fromWest Valley City, Utah
@Xfinity why is the outage planned for so long in parts of Salt Lake City, UT? I have work before 6 AM....
- Author Mary Martinez (@marylmartinez) reported fromMagna Manors, Utah
Again @Xfinity is down! I work from home we better not have issues tomorrow! Oh how I wish we'd get Fiber in our neighborhood.
- Chad Pangborn (@chadp34) reported fromCottonwood Heights, Utah
@comcastcares Why has my internet modem had to be reset 5 times today? It works afterwards. But stability is awful. Not conducive to working from home
- 🏔l (@facsimilefore) reported fromSalt Lake City, Utah
xfinity wifi is down
- Kenan McEwan (@KenanMcEwan) reported fromSalt Lake City, Utah
@BuckWolf7 @realsaltlake @Xfinity Cause we suck real bad 😔
- Brian Eliason (@BrianELI) reported fromNorth Salt Lake, Utah
@Xfinity has been out in my area now for quite some time after a power outage in early evening. Any other outages in davis county (@nslchat, @woodscrosscity) or salt lake county? I'm told it will be another 3 hours (after midnight) before it's back on. Please help!
- Hannah Whitney (@hbwhitney) reported fromSalt Lake City, Utah
@Xfinity I tried setting up new auto-pay info but it didn’t pay my bill and now I have a late fee. The online chat support robot isn’t able to answer my question about why it failed. Hoping for some help but don’t see a number to call or email address...
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Ahmed Ibrahim (@ai__cs) reported
@comcastcares Does this mean that you don’t answer questions like “How many technical support tier levels do you have?” ? Can you be clear and honest?
- Lynne C. (@LynneShasta40) reported
@GudlaugHawkinso @DesignationSix @Xfinity Why? So all that's left is Communist News Network (CNN). This is America we don't cancel things just because it's a different opinion then our own.
- I'm so glad the train wreck fire is out (@arsimckhoi) reported
@DesignationSix @ReallyAmerican1 @comcast cancel fascism. take fox off your list
- NotDanSnyder (@NotDanSnyder1) reported
******* kills me that comcast charges me for #FauxNews we would NEVER watch... tried to find a bundle w/o them, #lol #CancelFox
- 𝔸𝕞𝕪 𝕊𝔱𝔞𝔯𝔨 (@DangerGirlAC) reported fromKeansburg, New Jersey
@comcastcares Are you 🤬 kidding with that response? Read the room. @comcast can’t/won’t even provide decent consistent service. Customer or otherwise.
- Justen Ransom (@JRansomTV) reported
@comcastcares I need answers. My internet has been in and out for almost 2 weeks. Customer service keeps telling me after each time it won’t happen again, but here we are. I work from home producing live News. I can’t work without internet. Can someone help me out please?
- Elizabeth Darcy (@jane_austen21) reported
Glad to see #CancelFox is still trending. They are the worst and cable companies need to stop subsidizing their hateful, ignorant rhetoric. @comcast @Xfinity
- Andrea (@AndreaOR777) reported
I seriously HATE @Xfinity They messaged me telling me that if their website & app aren’t showing data usage (been stuck at the same amount for a week) too bad, there’s nothing they can do. So when I go over & get charged extra fees, too bad. Garbage company. @comcastcares
- Shalyn Claggett (@BadVictorianist) reported
@shmepshmein That explains it. We are Xfinity challenged & have never had anything like it (because very cheap) but that description made me a little nostalgic for t.v. guide!
- Jon Kelty (@jondkelty) reported
@Xfinity is the worst. We pay how much? And no starz? No cinemax? Trash.
