Comcast Xfinity Outage in Shelby, Michigan (2024)

No problems detected

If you are having issues, please submit a report below.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Full Outage Map

Advertisem*nt

What isn't working?

Please let us know what issue you are experiencing with Comcast Xfinity:

E-mail
Internet
Total Blackout
Wi-fi
TV
Phone

Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!

Problems in the last 24 hours in Shelby, Michigan

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Shelby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

Advertisem*nt

Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

Internet (59%)
TV (13%)
Wi-fi (12%)
Total Blackout (7%)
E-mail (6%)
Phone (3%)

Advertisem*nt

Live Outage Map Near Shelby, Macomb County, Michigan

The most recent Comcast Xfinity outage reports came from the following cities:Bloomfield Hills, Clinton Township, Berkley, Sterling Heights, Rochester Hills, Macomb, Troy, Washington, Rochester, Utica and Clawson.

City	Problem Type	Report Time
Bloomfield Hills	TV	3 hours ago
Clinton Township	TV	2 days ago
Berkley	Internet	5 days ago
Clinton Township	TV	5 days ago
Sterling Heights	Wi-fi	9 days ago
Rochester Hills	Internet	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Advertisem*nt

Comcast Xfinity Issues Reports Near Shelby, Michigan

Latest outage, problems and issue reports in Shelby and nearby locations:

Adam Southwick (@AdamSouthwick) reported 14 minutes agofromBerkley, Michigan
@comcastcares I just had new service installed and set up yesterday. The technician was all around great but he left the line outside hanging abnormally low over my yard. I have a young child that loves to swing things and play, but I'm concerned for her safety. Please fix.
Kristy Rogers (@kwilarski) reported 14 minutes agofromShelby, Michigan
@Xfinity @comcast YOURETHE WORST! Your agent called me saying my promo pkg will end &offers another low price package. However I get the first bill and it’s MUCH higher than discussed! LYING SNAKES! #cutcomcast #xfinity #xfinitysucks #xfinitylies #xfinitycustomerservicesucks
Jonathon Casalou (@jonathoncasalou) reported 20 minutes agofromTroy, Michigan
This is the second outage in as many days. @Xfinity
Matt Maes (@TheRealMattMaes) reported 20 minutes agofromFraser, Michigan
After years of sh*t AT&T internet I finally have Comcast in my house🤘🏻
Matt Maes (@TheRealMattMaes) reported 23 minutes agofromFraser, Michigan
@ag_125 I havent got a chance to use it yet but its much faster. AT&T home internet is sh*t and Comcast is best of the best
Dylan (@DylanGDangit) reported 27 minutes agofromClinton Township, Michigan
It's 2019 and still no one has run a cable/internet/phone line down our street 🙃 @Xfinity @ATT
Peezy (@UnclePeezy_) reported 27 minutes agofromChesterfield, Michigan
I truly **** with xfinity more than any other cable provider but god damn every time I have to call them or deal with them it is such a pain in the ass.
Aaron Kuhn (@aaronekuhn) reported 34 minutes agofromTroy, Michigan
Bill doubles due to no warning contract is ending, and only “sales offers” cost me more money than before. What a horrible way to treat customers, @comcast / @Xfinity. Thinking @ATT is looking pretty good right about now.
Steve Schroeder (@Autotrix24) reported 36 minutes agofromHarrison, Michigan
@Xfinity F&@€ you, I've been a faithful subscriber for almost 20 years and your service lately sucks! 🖕🖕
Andy Oury (@2000Z28) reported 46 minutes agofromTroy, Michigan
@ComcastCares#mobile_CareXI Hi. Speeds are down from the normal 250 mbs all the way to 10 mbs. Intermit. Two days in a row. Sometimes self resolves after a few hours. Tried manual restart. Still slow. Please advise.
Kristy Rogers (@kwilarski) reported 46 minutes agofromShelby, Michigan
@comcastcares @xfinity is a joke! I’m paying for 250 Mbps but getting only 20 Mbps or LESS for MONTHS now!! This is AFTER a tech came out! Now they want to charge me $75 to have another tech come out!!! I will be switching ASAP!!! Worse customer service ever!!!
Kevin (@Conlonke) reported 48 minutes agofromBeverly Hills, Michigan
Isnt able to fulfill her pregnancy cravings. 1,2 3x understand. 6x since mid Jan is awful. Ya'll losing money. And the customer service isnt nice about it. As helpful as @Xfinity, but don't care enough to upsell.
TuttiFrutti (@valenjz) reported 50 minutes agofromSterling Heights, Michigan
@Xfinity We are contacting you, do something about this! We will cancel this week if this isn’t addressed and we’ll charge you for a new door frame!
Aaron et politica ingenio (@peekaso) reported 53 minutes agofromSterling Heights, Michigan
@h_thoreson @SproutSocial I don’t give a damn about stances, I care about customer service @comcastcares @TMobileHelp @delta and @ATTCares are some of the worst CS in human history.
Whitney (@whitnaayyrambo) reported 54 minutes agofromAuburn Hills, Michigan
Xfinity has got to be the worst internet provider ever 🙃
Sir Kenneth (@The_K_Mac_D) reported 55 minutes agofromSterling Heights, Michigan
@Xfinity @comcastcares Lol he did, and doesn't want to pay more for service he already signed up for a year ago! It's crazy that he's under a contract that Comcast can change and take away channels that he signed up for! Seems wrong, and he, from what I see on the internets other customers, are fed up!
#CrankyMovieReview (@ThisDudeCranky) reported 55 minutes agofromChesterfield, Michigan
4 hours thus far today on the phone with @XfinityOnly for the 3rd time in two weeks due to the same exact problem.It’s so nice that they leave detailed notes in your account, tho. That way they can ignore them entirely & still make you start from scratch on an existing ticket
MGD (@MDeezal313) reported 57 minutes agofromClinton Township, Michigan
@FOXSportsDet @fsregionalads Xfinity never lost it
Joseph Gray (@joegraymedia) reported 57 minutes agofromWashington Mobile Home Park, Michigan
@comcastcares are you having internet problems in Washington Twp., Mi 48094. My internet is slow
The EBT Larenz Tate (@TheRealMarcell) reported 59 minutes agofromRochester, Michigan
Old school Comcast hadComedy Central 55Disney 57Cartoon Network 58Nick 59BET 62VH1 63MTV 64 🐐

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

Riko 🔜 PaxWest 🕊 (@ImRikoATM) reported 6 minutes ago
Soooooo why is my internet down @Xfinity
Kimberly Givenchy (@Kimberr_Li) reported 7 minutes ago
Xfinity would have a service outage in the middle of me watching The Chi
Liz🦋 (@LizzieeBaaby) reported 7 minutes ago
We have problems with the Xfinity wifi like every other week 😠😒
janetlacava (@JanetLaCava) reported 8 minutes ago
@PatrckStatic Tell me about it Xfinity is the worst especially with customer service
BruceS_AZ (@BruceS_AZ) reported 18 minutes ago
@Leslieoo7 @softuch25 I'm currently trying the Xfinity streaming service. It appears to be cheaper and better than the YTV I used to have
David Lam (@davidweilam) reported 19 minutes ago
@comcast @Xfinity continues to go down in my area. 6th time in two weeks. Comcast provides the most generic description of the issues. Guess it’s time to find a new ISP. Comcast clearly cannot fix this continues issue.
Raymone Hilton (@HiltonRaymone) reported 20 minutes ago
@AmazonFreevee What is up with this app? The movie keeps freezing, stopping then starting back. It's so annoying! @Xfinity All other apps aren't having this issue.
Taylor 💕 (@taylorariannaaa) reported 20 minutes ago
oh okay xfinity y’all better had shipped my **** out
mirai (@fatedmirai) reported 20 minutes ago
xfinity has the worst internet ☠
Michael Hook (@weatherninja) reported 23 minutes ago
Weird… internet just went down at home ( Comcast) and att at the exact same time. Anyone else??

Comcast Xfinity Outage in Shelby, Michigan (2024)

FAQs

How do I find out if Xfinity is down in my area? ›

You can check for outages using the Xfinity app on your mobile phone. Simply open the Xfinity app and outage information appears.

Find Out More ›

Why is my Xfinity suddenly not working? ›

Unplug the power from your modem or gateway, wait one minute, and then plug it back in. You can also do so remotely if your modem is responsive by performing a restart. Check for local outages using the Xfinity Status Center Outage Map.

Discover More Details ›

Are Comcast and Xfinity the same? ›

Are Xfinity and Comcast the same thing? At their roots, Xfinity and Comcast are the same thing. Comcast is the parent company, and Xfinity is Comcast's brand for TV, internet, and home phone services.

Why does Xfinity have so many outages? ›

Why does Xfinity keep having outages? Xfinity outages can be caused by bad weather, power outages, cut fiber lines in the wider network, and much more. Multiple short but frequent outages, however, are likely caused by one of two things: Network upgrades in your neighborhood or faulty equipment or wiring at your home.

See Details ›

How do I know if my network is down in my area? ›

Check your internet providers' social media accounts, as sometimes companies will use these platforms to post information about outages and planned works. Still nothing? Also check its website or app (you may have to log in to your account first, so keep your details handy).

Know More ›

How do I check if the internet is out in my area? ›

Check network outages

Phone: 1800 OUR NBN® (1800 687 626)
Facebook.

How do I talk to a real person at Comcast? ›

How To Contact Xfinity

Comcast Cable, One Comcast Center. 1701 John F. Kennedy Blvd. Philadelphia, PA 19103.
1-800-xfinity (1-800-934-6489)

Explore More ›

Why did Comcast switch to Xfinity? ›

The rebranding was characterized by the media as an effort to sidestep the negativity of the Comcast brand.

View Details ›

What is Comcast's new name? ›

Comcast, the nation's dominant provider of cable TV and broadband services, has apparently decided it doesn't like its 40-year-old moniker. The company isn't changing its corporate name, but it's announced plans to rebrand its consumer services–TV, Internet access, and phone–as Xfinity.

Find Out More ›

Is Comcast in decline? ›

The cable company hasn't seen its year-over-year rate of video attrition fall below 12% since the fourth quarter of 2022. Comcast, which had more than 22.5 million linear video subscribers at the end of June 2014, ended June 30 of this year with 13.199 million remaining pay TV souls.

Show Me More ›

Why is Xfinity WiFi so bad now? ›

The distance between your personal devices and your gateway, modem, or router. Older devices which could be consuming bandwidth and slowing down your network. Interference from neighboring WiFi networks, especially during peak hours.

Learn More ›

Why is Xfinity connected but no internet? ›

Confirm the equipment cables are plugged in and the coaxial cable is tightened as much as possible to both the wall outlet and your modem/gateway. Make sure you are within a reachable WiFi coverage area from the gateway or router.

Read The Full Story ›

How do I check my Xfinity signal? ›

Select WiFi from the bottom of the app. Select Troubleshoot. Tap Test your whole home network. From here, the app tests both the speed to your gateway and to the devices you're using to access Xfinity Internet.

What do you do when Xfinity WiFi goes down? ›

You can troubleshoot connectivity issues using the Xfinity app. Select WiFi and click the Troubleshoot option. If our system detects a problem we can't fix online and a visit is required, you have the option to schedule a technician visit.

Get More Info ›

Why is Xfinity showing no signal? ›

Troubleshooting steps

Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations.

Learn More ›

Why is Xfinity not in my area? ›

You live outside of our service area. Your address is more than 300 feet from our physical network. We haven't extended our service line to your address. Your property owner, homeowners association or condominium association has an agreement with another service provider or won't give us access to provide our services.