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The latest reports from users having issues in Saint-Lazare come from postal codes J7T.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
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Problems in the last 24 hours in Saint-Lazare, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Lazare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (79%)
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Wi-fi (7%)
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Total Blackout (7%)
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TV (5%)
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E-mail (1%)
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Phone (1%)
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Live Outage Map Near Saint-Lazare, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Châteauguay, Pierrefonds, Saint-Lazare, Deux-Montagnes, Vaudreuil-Dorion and Rivière-Beaudette.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal | Internet | |
| Montréal | Internet | |
| Montréal | Internet | |
| Montréal | Internet | |
| Montréal | TV | |
| Montréal | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Vidéotron Issues Reports Near Saint-Lazare, Québec
Latest outage, problems and issue reports in Saint-Lazare and nearby locations:
- Sean Lloyd (@SeanLloyd93) reported from Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
- Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
- sbg4evr (@sbg4evr) reported from Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
- khai (@sumtimw0ng) reported from Montréal, Québec
Hm, Videotron Internet is unstable tonight...
- M▼RKDIEZ (@markdiez514) reported from Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
- Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec
@fa*gstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
- Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
- Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec
Anyone else having @Videotron internet issues?
- Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec
@MikeSidel @Videotron Sucks
- Felipe PJ (@fjvost) reported from Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
- Kathy M (@kathym425) reported from Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
- m@rie (@mtn_carnet) reported from Montréal, Québec
@Videotron Service internet.
- sbg4evr (@sbg4evr) reported from Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
- martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem"You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****.I have to move away from this crap
- Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
- martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels.******* idiots
- Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
- Kathy M (@kathym425) reported from Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
- Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service.They told me it was a mistake and that they would see what they could do. Lol
- Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ taxOR- Pay $12 + tax/month for 24 months.I went with the 2nd option. But guess what?
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
- Cristiano Therrien (@TherrienBR) reported
@ValidTrxcz I'm using a VPN service over Videotron's network and it's working fine. Even faster than before
- SomewhereFarAway|°• (@TinaLuvy) reported
Yesterday TD had some issues with their direct deposit Today Videotron and Fizz is down.
- Jessy Lavoie (@jessylavoie91) reported
@Videotron it`s a DNS issue.I change my router to look at google DNS instead of videotron DNS. Works for me now.
- Mahdi (@amumidi) reported
@Videotron why you do not provide english translations for your posts here? you do not have English speaking clients?!!! also you just know how to increase the monthly payments and decrease quality of your service...
- Anastasia is marooned in The Ontario (@ananarchie) reported
@_paisiblement nah there's a massive outage. I'm with Videotron and I'm fine but my sister's internet and data is also out completely
- Ken Quinn (@kwquinn) reported
@mayq2012 @Videotron @francoislegault There's a major outage going on. So even if you reached Videotron you'd likely end up in voicemail hell and no further ahead. All I can say is be patient.
- Spiritorix (@TheSpiritorix) reported
@Videotron 1,Took you 1 hour to warn us. 2,You haven’t given us a timeframe of the resolution nor the location where it’s happening . 3, you literally just increased our bills but the service has been going downhill. Ps: fix your sh*t app that never worked
- Trevor Roberson (@JokeSins) reported
@Videotron Is this just an issue in Laval? Asked a few people from Montreal that use Videotron and their services are just fine. Their phone line doesn't seem to work either at least for us.
- Patrick Loyer (@patloyer) reported
@Videotron Even customer service phone number and tech support down
- 𝓚𝓪𝓻𝓮𝓷 ❼ (@KarenBSmithers) reported
@Videotron fix ur wifi
