Watch: Porch pirate steals package seconds after FedEx drop-off (2024)

COLUMBUS, Ohio (WCMH) – A security camera at an Ohio home captured the moment a bold suspect grabbed an expensive package and took off, right in front of a FedEx driver who had dropped it off seconds before.

The theft took place around on June 3, when 33-year-old Kyle Dorsch of Columbus was expecting his new Apple smartwatch to be delivered, he said. Shipping was being handled through FedEx.

“The website kind of gave me an estimated delivery time of when it would be here and right as the truck pulled up, I saw him pull up,” Dorsch said.

Dorsch’s doorbell security camera was rolling when he walked toward his front door to get his delivery. But as the delivery driver walked up the driveway, the camera also captured a blue car stopping by the house.

“We did notice that car down the street, probably 20 to 30 minutes before the truck came through the neighborhood, so they were aware the package was coming somehow,” Dorsch said.

Watch: Porch pirate steals package seconds after FedEx drop-off (1)

The FedEx driver made his way to Dorsch’s porch. By the time he dropped the package off and knocked on the front door, the camera caught the suspect already running up the driveway. The thief jumped up the stairs — startling the FedEx worker — before quickly snatching the package and running away. The camera caught a glimpse of the blue car speeding off moments later.

The entire exchange happened before Dorsch even opened his front door.

“Before I could even get to the door, it was gone,” he said. “I only saw the back of him as he was popping back into his car. I spoke with the FedEx station that the package came from and they said that it’s been happening quite a bit around Columbus. They’re not sure how tracking numbers are getting leaked or addresses.”

FedEx Communications Specialist Francesca Sacco did not answer questions about the specific theft affecting Dorsch, nor regarding tracking numbers potentially being leaked to thieves in Columbus. Instead, she commented on technology for customers that the company added to ensure “reliable delivery of their packages.”

“These tools have proven very helpful in combating porch piracy and improving the overall customer experience,” Sacco said. “Our flexible solutions like picture proof of delivery,FedExDelivery Manager, and theFedExmobile app offer customers a convenient experience, with more control over the timing and location of their deliveries.”

Since these technologies didn’t stop the porch pirate in Dorsch’s case, he turned to police and then took matters into his own hands.

“Filing the police report, they said it was going to take five to seven days for somebody to get back to me,” Dorsch said. “I didn’t want to just sit here, so I started looking around, seeing if somebody posted it for sale online.”

  • Watch: Porch pirate steals package seconds after FedEx drop-off (2)
  • Watch: Porch pirate steals package seconds after FedEx drop-off (3)
  • Watch: Porch pirate steals package seconds after FedEx drop-off (4)

He found the watch on Facebook Marketplace within hours of it being taken. Dorsch said that a listing had photos of the box taken on someone’s lap in a car, and they were wearing khaki shorts matching the ones on the suspect who stole it. He noted that the Facebook profile hosting the sale had “FedEx package handler” listed as their job description.

“There’s just too many coincidences for it to not be who we think it is,” Dorsch said. “We had somebody else try to reach out to them and they seemed very paranoid about it, so we stopped getting responses. … We just checked on it again yesterday and they did mark the item sold, but we don’t know whether it was truly sold or if they marked it because they had no takers on it.”

The Apple watch was part of an upgrade through Dorsch’s cell service provider, AT&T. Thankfully, Dorsch wasn’t left empty-handed. He reported the profile to FedEx, and provided AT&T case numbers from the delivery company as well as Columbus police. The cell carrier also took action on the stolen watch, using the IMEI number it had on record.

“So they got everything reversed, they got the upgrade reversed, so I’m able to purchase another one, likely directly from the store this time,” Dorsch said. “And the watch that was stolen, they had to blacklist, so it can’t be activated by anybody.”

Still, that means whoever potentially bought the stolen watch received a broken product.

“They listed it for $600 and it retails new for $799,” Dorsch said. “I feel bad if they sold it, that person’s out hundreds of dollars and they might not be as lucky as I am as far as getting it recovered somehow.”

A Columbus police spokeswoman told Nexstar’s WCMH that investigators were still working on the case, but they had no additional information to share as of Tuesday. Dorsch said since filing the report, he has not been contacted by a detective either.

“If it’s somebody inside at FedEx, I hope they’re found,” Dorsch said. “You know in my case, it looks like everything worked out to where I can order a new one. But I do feel bad for the people that are working hard to afford these things and they’re being taken.”

Watch: Porch pirate steals package seconds after FedEx drop-off (2024)

FAQs

Watch: Porch pirate steals package seconds after FedEx drop-off? ›

Again, if you have proof of the porch pirate in action, you can file a police report. Provide them with any photos or video evidence you have of your purchase being stolen, as well as important details, like time of delivery and time of theft.

What to do if FedEx package is stolen off porch? ›

FedEx missing packages:
  1. Call (800) 463-3339 – speak with customer service for a tracking update.
  2. Ask neighbors.
  3. You have 60 days to file a claim.
  4. Start a claim with FedEx here.
Jun 12, 2024

What happens if a porch pirate steals your package? ›

Again, if you have proof of the porch pirate in action, you can file a police report. Provide them with any photos or video evidence you have of your purchase being stolen, as well as important details, like time of delivery and time of theft.

How do you keep packages from being stolen by porch pirates? ›

  1. How to Protect Packages From Porch Pirates. ...
  2. Have a Visible Security Camera on Your Porch. ...
  3. Leave Instructions to Conceal the Package. ...
  4. Use a Porch Lock Box. ...
  5. Follow Package Tracking. ...
  6. Require a Signature for Delivery. ...
  7. Coordinate With Neighbors. ...
  8. Get Packages Delivered to Your Workplace.
Jul 1, 2024

Did the porch pirate steal the package before delivery driver even leaves the porch? ›

Ohio FedEx driver stunned as porch pirate steals package seconds after delivery. A brazen porch pirate in Ohio was recently caught on home surveillance video stealing a package right in front of a FedEx delivery driver, who had set the box down on a doorstep just seconds earlier.

Is FedEx liable for stolen packages? ›

Liability for Lost or Missing Packages

If the package is lost or damaged during transit with a third-party shipper or delivery service such as the United States Postal Service (USPS) or FedEx, the seller is responsible and usually must replace the item or give you a reimbursem*nt.

Who is responsible if a parcel is stolen from your doorstep? ›

If you agreed for your parcel to be left in a safe place and it's then stolen, it's your responsibility. But if the courier left the parcel somewhere you didn't authorise, it's the retailer's responsibility to sort it out.

Who is liable for porch pirates? ›

Under normal circ*mstances, no one is legally obligated to cover your losses to porch pirates. One exception would be when the delivery company is responsible for the loss — for example, when the package is stolen by the driver or delivered to the wrong address.

Do cameras deter porch pirates? ›

Install a video doorbell camera to add another layer of security. Video doorbells add a layer of protection against porch pirates. Video doorbells can be a deterrent to package theft, and not only because the video might scare away criminals.

How to scare away porch pirates? ›

Video doorbells can be good deterrents to would-be porch pirates. In addition to deterrence, many of these video doorbells come with motion sensors and a notification system, which sends an alert when someone is on your front porch.

How to get revenge on porch pirates? ›

A simple glitter bomb costs virtually nothing, is easy to make, and is wonderfully effective at throwing the surprise back in the porch pirate's face. When they open the package, they'll end up covered in glitter!

What to do if you're a victim of porch pirates? ›

Here's what to do if you're the victim of package theft:
  1. Report your packages stolen.
  2. Inform your neighbors of package theft.
  3. Require a signature for all future deliveries.
  4. Have packages delivered to a secure inbox.
  5. Invest in a home security system.

How common is porch piracy? ›

In a 2020 survey by valuepenguin.com conducted about 4 months after the Covid-19 outbreak: Nearly 1 in 5 Americans were victims of porch piracy.

What do I do when my FedEx package is stolen? ›

The first thing a recipient should do is contact the shipper and report the theft as it's up to the shipper - who is FedEx's customer - to determine what they want to do. Some customers will just replace the package. In other situations, shippers will forgo the option to file a claim for a lower shipping rate.

Will FedEx pay for my package if they lost it? ›

Yes. File your claim for damaged or missing contents no later than 60 calendar days from the shipment date for U.S. packages and 21 calendar days from the shipment date for international packages. Claims for undelivered or lost shipments must be filed within nine months of the shipment date.

What do you do with a FedEx package that isn't yours? ›

Visit our contact us page and submit the query "Package not mine" in the 'Your Virtual Support Assistant' box on the top center of the page. Follow the steps to open a case with customer service to investigate your delivery.

Does FedEx actually investigate lost packages? ›

FedEx will work with the driver to retrace their steps and determine what went wrong with your delivery. It can take FedEx 48-72 hours to complete their trace investigation and if they are not able to locate and deliver your package in that window, we will be happy to move forward with a replacement or refund.

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