Comcast down? Outage map, service status, incidents history (2024)

Contacts:

Comcast is an American telecommunications company. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. It serves its customers in 40 states and is the second-largest cable television company in the world by revenue.

No problems at Comcast

Outage Reports

Showing data for past 24 hours

Todays Incidents

There were no incidents detected with Comcast in past 24 hours.

Outage Map📍

Reports Summary

Overall in past 24 hours we received reports from Miami, The Villages, Des Plaines, Northville, Honolulu

2d

Me: I have so much work to do today! Comcast: *shuts down the internet all day for maintenance*

3d

Comcast’s testing my nerves this week with the multiple outages

3d

#Comcast #Xfinity These service interruptions are getting old. Fix your equipment. I am sure I won’t get any kind of discount for the time of no service but would really just like service with no down time. Enough!!!!!

3d

“why trust a cell tower for internet?” - Xfinitywhy should I trust your network instead? we’ve had an average of 4 outages per month, often being back to back. that’s why. @XfinitySupport @Xfinity @comcast @ComcastTexas

4d

genuinely can not ******* stand Comcast.Nothing but internet outages for the past hour and a half.

5d

Sorry folks, looks like stream is down for now, Internet went out thanks to... you guessed it, Comcast.

5d

Comcast again. No warning, working away and the internet is down all day again. Unbelievable

5d

Comcast sucks! Can't go anywhere and now I've got no cable or internet. Comcast outage and they are saying fixed by 3 p.m. wtf

6d

If i still have cell service but no Comcast, im cool! Im definitely staying.

SOOO I finally called comcast to get a new line installed and I should be able to start streaming again. Was experiencing some very nasty drops so hopefully this fixes it. If not then I might need to buy another router which I'm praying is not the issue.

6d

**** you Comcast. This is like the 12th time in a week my area has had a wifi outage love to see it!!!

6d

We had been at Nezarec after six hours (after already struggling through Riven). Comcast decided I no longer needed Internet because of a planned outage. So, I won’t get to finish, and am letting my team down. 🙃Comcast, I hope you have the day you deserve. 🙃🙃🙃🙃🙃🙃

6d

Thanks Comcast I didn't want to have a good night anyways.

6d

I have no idea if/when I'll be on Mon. as Comcast is doing upgrades and I will have NO SERVICE. That means no wifi for my cell or tablet. No landline. Can't go to the library because they might be down too. Conflicting start...1:00 or 6:00 A.M. for the outage. 🤷🏻‍♂️🙄🤬🚫☎️🚫📱

6d

Another day of unreliable internet from comcast/xfinity... lags and down every 5 minutes all day

7d

Oh my days, that’s it. Sky Q was absolutely fine, until Sky was bought by Comcast. That’s when everything went down hill. The company completely ruined Sky and there’s basically no great channels left. I couldn’t believe that even E! went and Comcast owns that channel.

7d

My first day with Comcast Internet is going well...as in I have no ******* Internet. They don't know if the modem or the coax is the issue and can't get a tech out for over a week. Great.

7d

VPN providers don't provide privacy.1. Sure, it now means your ISP like Comcast can't track you online, but now the VPN provider is tracking you.2. Such tracking isn't the problem, it's cookies that are the problem, which isn't stopped by VPNs.

8d

I apologize to our free plan users for the 2 hour outage earlier today.My CoD ping was too high so I unplugged you from my comcast router.I’m done playing for now, you’re back online.

8d

Comcast tech aint been here 5 min, already tryna argue with me about what it means to be Native American after seeing my daughter. Fix my **** internet 😭😭

9d

Houston area power outage. No phone call yet from CenterPoint as to the status of power restoration. Power has been out going on an hour. Comcast services still out.

9d

If Comcast is gonna have outages to improve their networks and whatnot I don’t understand why they can’t do it on a weekend when some of us still work from home. :)Thank *** for hotspots!!

9d

I’m ’bout to have a throw down with @XfinitySupport about paying out my *** for the “sports” tier and not getting ANY of the sports I want. Come @ me about it @comcast.

9d

Comcast is melting down

10d

Comcast is down again, must be a Wednesday.

11d

Starlink only needs about 665 moar outages to catch up to Comcast and AT&T.

11d

Still no internet currently due to storm knocking down Comcast Business internet lines. Also no phones without Comcast Business.We will be open so stop in! We’d be glad to help you make someone’s day with a flower bouquet! #FlowersofKingwood #KingwoodFlorist #ShopInStore

11d

Just my luck...I decided to get on and talk to a few friends of mine before going to bed and Comcast just got a outage just as I got on...Guess the universe is telling me to go to bed early today 😔

11d

I'm having a service outage. I'm so glad that they actually admit to that. It gives me peace of mind. When I had an outage with Comcast they would give me three or five days of free credit. I guess that starlink doesn't do that?

Comcast down? Outage map, service status, incidents history (2024)

FAQs

Why is Xfinity having so many outages? ›

Multiple short but frequent outages, however, are likely caused by one of two things: Network upgrades in your neighborhood or faulty equipment or wiring at your home. If the outages are related to upgrades, check your My Xfinity app for more info.

How do I find out if Comcast is down in my area? ›

Check for a service outage
  1. Xfinity app. You can check for outages using the Xfinity app on your mobile phone. ...
  2. Status Center. Sign in to xfinity.com. ...
  3. Xfinity Outage Map. You can also view the Xfinity Outage Map to check for outages. ...
  4. Outage text message alerts. ...
  5. Outage credits. ...
  6. Additional information.

Why does my Xfinity internet keep dropping? ›

It can happen due to the ISP being down, a loose cable connection, or a software/hardware glitch on your xFi gateway. Restarting your networking devices is the easiest way to fix the Xfinity internet that keeps disconnecting.

Does Comcast track Internet history? ›

Comcast takes customer privacy seriously. It is important to understand that we do not track your online activity.

Is Comcast in decline? ›

Moreover, a slowdown in housing transactions amid high interest rates has resulted in a decline in new home broadband connections. Over Q1 2024, the most recently reported quarter, Comcast lost a total of 65,000 total domestic broadband customers, with its cable business losing 487,000 customers.

Why has Xfinity internet been so bad? ›

Why is Xfinity internet so bad? There can be several possible reasons for the bad connection of Xfinity internet. It can be due to network congestion, local network outage, bandwidth restriction or excessive data usage. Manage your data usage on connected devices and contact ISP for local outages.

Are Comcast and Xfinity the same? ›

Are Xfinity and Comcast the same thing? At their roots, Xfinity and Comcast are the same thing. Comcast is the parent company, and Xfinity is Comcast's brand for TV, internet, and home phone services.

What towers do Xfinity run off of? ›

Service comes via Verizon's towers and Comcast's network of Xfinity hotspots. Xfinity Mobile supports 5G on Verizon's network, including fast Ultra Wideband 5G where available. Xfinity Mobile is Comcast's mobile provider, sitting alongside your existing internet and TV services.

How do I test my Comcast signal? ›

To see if the Full Network Test is available to you, go to the Xfinity app, select WiFi, select View WiFi equipment and then select Internet Health. If you see a Full Network Test tile, then you're good to go.

Does Xfinity purposely slow down internet? ›

While the policy is vague about what “network management” means, we can safely assume Xfinity is throttling its customers when it detects network congestion. If you live in a household that streams in UHD on different devices at the same time, it's safe to bet Xfinity will throttle your connection at some point.

How do you fix your internet if it keeps dropping out? ›

Here's how you can address each issue:
  1. Upgrade Your Router or Modem. An outdated or faulty device is often a culprit when the internet keeps dropping. ...
  2. Increase Internet Speed. ...
  3. Contact Your ISP. ...
  4. Improve Your Wi-Fi Signal. ...
  5. Update Software and Drivers. ...
  6. Limit Devices on Your Network. ...
  7. Secure Your Network.

Why does my WiFi connected but my internet keeps dropping? ›

If your Wi-Fi keeps dropping, your first step in troubleshooting should be rebooting your router. This allows your router to reset and may fix any any potential issues your router is having once it restarts. Every router is different, but it should be user-friendly to reboot your device.

Can someone see my Internet history if I use their WiFi? ›

Can Someone See My Internet History On Their WIFI? Yes. An incognito browser only hides searches from the local device it is installed on. The WiFi owner has access to the admin panel from the WiFi router, meaning they can see the browsing information performed on their WiFi network.

How long does Comcast keep your internet history? ›

How long does Xfinity keep internet history? Comcast stores IP address logs for a period of 180 days. To accurately identify a subscriber's data, Comcast utilizes Carrier Grade Network Address Translation (CGN) for IPv4 Wi-Fi addresses.

Can my internet service see my search history? ›

Your ISP can see the exact website pages you visit along with the amount of time spent on each site. This allows your internet provider to monitor and record your browsing history to improve their network performance for you, comply with any legal requirements, or target advertisem*nts at you.

Why is Xfinity signal breaking up? ›

Running the cable through a surge protector, a defective splitter, or too many splitters can cause signal problems as well. If there is an amplifier in the line make sure it's getting power. You might also try unplugging the cable box/DVR/digital adapter power cord for a minute or so.

Why does my internet keep having outages? ›

There's likely something interfering with your connection. It could be a router glitch, faulty cabling, or congestion on your home network. Luckily, these issues are often easily solved with a few simple troubleshooting steps.

How many customers has Xfinity lost? ›

Comcast Lost Over 487,000 TV & 65,000 Internet Customers in Q1 2024.

Top Articles
Latest Posts
Article information

Author: Tuan Roob DDS

Last Updated:

Views: 6264

Rating: 4.1 / 5 (62 voted)

Reviews: 93% of readers found this page helpful

Author information

Name: Tuan Roob DDS

Birthday: 1999-11-20

Address: Suite 592 642 Pfannerstill Island, South Keila, LA 74970-3076

Phone: +9617721773649

Job: Marketing Producer

Hobby: Skydiving, Flag Football, Knitting, Running, Lego building, Hunting, Juggling

Introduction: My name is Tuan Roob DDS, I am a friendly, good, energetic, faithful, fantastic, gentle, enchanting person who loves writing and wants to share my knowledge and understanding with you.