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The latest reports from users having issues in Jacksonville come from postal codes 32255, 32206, 32246, 32225, 32207, 32205, 32221 and 32208.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 123,604 ratings
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Problems in the last 24 hours in Jacksonville, Florida
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Jacksonville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Jacksonville, Duval County, Florida
The most recent Comcast Xfinity outage reports came from the following cities:Jacksonville and Orange Park.
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| City | Problem Type | Report Time |
|---|---|---|
 Jacksonville | Internet | |
| Jacksonville | ||
| Jacksonville | Internet | |
| Jacksonville | Wi-fi | |
| Jacksonville | TV | |
| Jacksonville | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Jacksonville, Florida
Latest outage, problems and issue reports in Jacksonville and nearby locations:
- ScottoTheSeabee (@ScottosAGenius) reported fromPineland Gardens Trailer Park, Florida
@Xfinity @comcastcares They care alright, about your billing that never seems to have problems but don't expect the same level of service from the internet. The last week, hours of downtime while THEY auto-restart the modem remotely and cause internet issues for hours #Trash
- Steffie from the D (@steffie_steff) reported fromDuval County, Florida
@ComcastCares#mobile_Care Ever since you “upgraded your fiber optics” Wed-Fri of last week, my service sucks!
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Leeann Ulrich (@ToastyMist) reported
@ele767 @AshleyCourtTV I haven't had the issue. I'm on Xfinity. Try resetting your box. Best of luck!
- Morgan Dawn (Resist much, Obey little) 🌻 (@morgandawn6) reported
@Comcast you have charged my 87 yr old Mom $90 a year for a 2nd digital box you never connected. For 8 years. Found out yesterday when her main cable box died. Cannot generate a return label for either box because they are too old and don't show up in the Return box area 1/n
- Morgan Dawn (Resist much, Obey little) 🌻 (@morgandawn6) reported
@comcast @XfinitySupport Message sent. The 3 things we need are 1. 2 UPS return shipping labels for the 2 boxes 2. 9 years credit on the $7.50/month she paid for the DTA that was never installed (this was left behind - in a box - by your technician when she moved in 2013. This works out to $810 1/n
- 𝓶𝓾𝓿𝓪 𝓫𝓻𝓲✨ (@__queeenbri__) reported
How bad does @Xfinity **** y’all over? How come I agree to a monthly amount and you can just raise that with noooo explanation at al except “new charge fee” what the hell does that mean? Canceling my cable right now with you guys
- The Blue Deuce (@TheBIueDeuce) reported
Just heard someone say Zane Smith will get the 22 PENSKE Xfinity car, and replace Logano or Blaney in their cup ride by 2024…Horrible take… lmfaoooooo
- Morgan Dawn (Resist much, Obey little) 🌻 (@morgandawn6) reported
@comcast @XfinitySupport (2. cont) Your records should show it was never installed - it is still in its box. 3. When the replacement box arrives, we may need escalation if they shipped the wrong box - we spent 2+ hours on support chat trying to get them to send a coaxial cable capable box 2/n
- FOTUS (@JFeRg52) reported
@BeasleyKari Think it's just the channel...I have Xfinity and the last two innings were bad
- ✌️🇺🇦🌻Hollaria Briden, Esq. (@HollyBriden) reported
@Xfinity How about “say customer service” and get help in less than two hours?
- Morgan Dawn (Resist much, Obey little) 🌻 (@morgandawn6) reported
@comcast But the 2 boxes do show up on billing. 2 separate Support Chats told her to call UPS to arrange a pickup - but gave her no address where to ship (and of course no label). She can no longer drive so she cannot return in person. 2/n
- HeyyItsTarnished (@heyyitsdale) reported
Today has been mental fighting with the ******* modem. Cut out 10 times in 2-3 hours. Router doesn't want to connect to modem but computer will connect during the sporadic moments the modem actually receives a signal. Comcast tech came by last week said no issues.HELP PLEASE
