No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in San Mateo come from postal codes 94403 and 94401.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 122,603 ratings
Thank you!
Problems in the last 24 hours in San Mateo, California
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in San Mateo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
-
TV (13%)
-
Wi-fi (12%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (3%)
Advertisem*nt
Live Outage Map Near San Mateo, California
The most recent Comcast Xfinity outage reports came from the following cities:San Francisco, Mountain View, San Mateo, Oakland, San Leandro, Daly City, Menlo Park, Hayward, Half Moon Bay, Stanford, Atherton, Palo Alto, Burlingame, Redwood City and San Bruno.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 San Francisco | Internet | |
| San Francisco | Internet | |
| Mountain View | TV | |
| San Francisco | Internet | |
| San Mateo | TV | |
| San Francisco | Internet |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Comcast Xfinity Issues Reports Near San Mateo, California
Latest outage, problems and issue reports in San Mateo and nearby locations:
- M.G. Siegler (@mgsiegler) reported fromSan Francisco, California
Comcast Quake! (Down in the whole Bay Area.)
- Donna Palmer (@donlyn1) reported fromHillsborough Park, California
@comcast @Xfinity why don’t I have TV service but internet is fine? Why did I make an appointment at your retail location which was ZERO help because they said there is an outage, and there is NO outage & you have ZERO customer service! 🥺
- Sakura Sato 🏳️⚧️🏳️🌈 (@IAmSakuraSF) reported fromSan Francisco, California
There is an Xfinity/Comcast outage in my area and when I went out to get food there was an Xfinity truck on my block. Maybe the outage is related to the recent flooding and wind, but not confirmed.
- Dave Nielsen (@davenielsen) reported fromMountain View, California
@edanbenatar - Hulu + Disney+ + ESPN - $13.99- Netflix - $13.99- Peaco*ck - Free to Comcast Internet users - Apple TV+ - $4.99- Amazon Prime Video - Free to Prime MembersTotal = $32.97/month Not bad!
- Greg Rosalsky (@elliswonk) reported fromSan Francisco, California
@Xfinity hey, xfinity. This is the 2nd time this week our internet in San Francisco is down. We work from home and depend on internet service. Please fix it
- Chris Acker, CLU, ChFC (@ChrisAcker) reported fromPalo Alto, California
@eMoneyAdvisor is there a problem with chat? Says that chat is disabled because we have an “unstable” connection? Comcast fiber and we are not having a problem. Please let us know if there’s a problem on your end.
- mhduncan (@mhduncan) reported fromSan Francisco, California
Infinity goes on forever. Xfinity is substantially less uninterrupted. #Outage #Xfinity #Statusquo
- James Alderson (@Reiki_Kito) reported fromSan Francisco, California
This was an inopportune time for comcast net to crap out on me
- CookingmamaAUS😷 (@CookingMamaAUS) reported fromPalo Alto, California
@nbcbayarea any news on the Comcast/outage that's been ongoing all day?
- Geovanna (@Geohh_vanna) reported fromSan Mateo, California
Worst service ever @comcast @Xfinity why can’t I just talk to someone with out get transferred and disconnected every time I call
- Citizen Greg Chiemingo (@gchiemingo) reported fromSan Francisco, California
You suck @Xfinity people rely on you and you just drop service for hours with a shoulder shrug
- Clint Sharp (@clintsharp) reported fromOakland, California
Getting service from any telco these days is a hellhole of AI menus with no ability to get any help at all. Most infuriating is the lie that Comcast Cares. Comcast does not care. I’m pretty sure @Xfinity will never get service working at my house.
- Jack Ryder 🇺🇸 (@jackdryder) reported fromSan Francisco, California
Does anyone have internet that works? @comcast @Xfinity is the absolute worst service on the planet.
- Jon Carroll (@jonccarroll) reported fromSan Francisco, California
Used to think @comcast was the worst customer service but congrats @SIRIUSXM you’ve accomplished a new low standard that simply boggles the mind
- Tim Edwards (@TimEdwardsSF) reported fromSan Francisco, California
@XfinitySupport can you help with a cancellation of a single line, not the entire account, but just one line I have no longer need for with xfinity mobile?
- Jim (@jimmyish) reported fromHayward, California
@ChrispyLaflare Damn bro Comcast ?
- SF Hi NRG Brittish Monarch new generation disco (@djmagicdsfhinrg) reported fromSan Francisco, California
@MetroByTMobile Since you're not answering allowing me to use a phone and not providing me with a service and my system is all screwed up you're saying update the phone I couldn't even sign into @Xfinity court is no longer an option you're going
- Frank V. Strona (@FVStrona) reported fromSan Francisco, California
Anyone else in the Castro having connectivity issues with internet on @comcast @Xfinity today @XfinitySupport
- M0USΞ MERENCILLO (@seeMOUSErun) reported fromSan Francisco, California
Wow, I'm in SF with Xfinity out and just read that someone in Antioch is having an Xfinity outage, too.
- Clint Sharp (@clintsharp) reported fromOakland, California
@Xfinity can someone help me? I have been on the phone with three different departments for an hour trying to get my email address unlinked from some account I haven’t had in years and the only option is to risk my health to go to a store in a pandemic.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- AJ Seng (@JaydeeSeng) reported
@Xfinity @historyMrZ @XfinitySupport I was on a chat with a repair agent who did not help!
- Jamila Easton (@mzmalikh) reported
@Xfinity I've had at least 5 techs come to my house, over 20 calls to customer service since April regarding intermittent wifi. That finally got fixed on Mon. but now my cable doesn't work. I called customer service and was told I needed to get a new box of which I can't do until Friday.
- Being The Birdsells (@beingbirdsells) reported
@Xfinity subscribed to nba league pass. Every time I try to Xfinity stream it fails, I have called on 4 different nights. I call support & they fix it. Tonight they could not fix it. Your help desk needs a better knowledge base. Xfinity stream app sucks.
- bobot cluckin (@JediMasterBoda) reported
Why do you do this to me @Xfinity ? You suck. It sucks.
- Timothy Carter (@tcarter999) reported
@Xfinity trying to reach customer service no agents available on phone, the phone refers you to online chat and no agents available to chat tell you to call. What a circle jerk
- No Assembly Required (@NoAssemblyReqd) reported
@xfinitysupport @Xfinity WTF is going on in Pompano Beach? 12 hours without service and no one knows why?!!??!
- Charles Jackson III (@IShowFaith) reported
Internet is down. Comcast better deliver.
- emma (@cbabyyblue) reported
Does anyone wanna give me their xfinity account login so I can watch the after Q&A plss 😭
- marcus (@sogekiFPS) reported
@marci_devotee @evehateclub uhhh yes we can play after im off pre paid internet, xfinity charging my family 2 grand for a month of service is not worth playing smashy bros ngl
- Anthony macaluso (@therealmacaluso) reported
@Xfinity how is your system down to fix an issue with home security? Wait on the phone for an hour to be told you can’t help. Y’all’s customer service is trash!
