How to Pass WalMart Job Interview and Pre-Employment Assessment Test: All You Need to Know! (2024)

Summary

  • This article offers insights into the WalMart hiring process, providing practical tips and an opportunity to undergo a pre-employment assessment test.
  • It guides candidates with sample job opportunities, job interview questions, introduces the concept of an ideal candidate, looks at the most important skills the company is seeking during the hiring process, and more. It assists future hires in understanding their skills and introduces premium tools designed to enhance preparation for both the job interview and the assessment test.
  • This post shares practical tips with candidates on how to succeed and excel on the hiring test. The article aims to equip candidates with comprehensive knowledge and practice needed to increase their chances of securing their dream job and getting hired.

What is WalMart

Walmart is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. It is one of the world's largest and most well-known retailers, with a significant presence both in the United States and internationally. Walmart was founded in 1962 by Sam Walton and is headquartered in Bentonville, Arkansas.

Walmart offers a wide range of products, including groceries, clothing, electronics, home goods, toys, and more, catering to the diverse needs of its customers. The company operates under various store formats, such as Walmart Supercenters, Walmart Discount Stores, Walmart Neighborhood Markets, and Sam's Club, its membership-only warehouse clubs.

With its extensive network of stores and e-commerce platforms, Walmart serves millions of customers daily, providing them with a convenient and affordable shopping experience. The company is known for its commitment to offering competitive prices, large product selections, and customer-focused services.

Walmart's business model revolves around the concept of everyday low prices (EDLP), aiming to provide customers with the best value for their money. The company has a significant impact on the retail industry, influencing market trends, and driving innovation in supply chain management, logistics, and technology.

Beyond its retail operations, Walmart is also involved in various community initiatives and charitable efforts, focusing on sustainability, education, and disaster relief.

As one of the largest employers in the world, Walmart provides job opportunities to millions of people, making it a prominent player in the global economy.

Here are some interesting facts about Walmart that are important for job seekers to understand. Understanding these interesting facts about Walmart can provide job seekers with valuable insights into the company's culture, values, and opportunities for employment. By aligning their skills, interests, and career goals with Walmart's values and objectives, job seekers can increase their chances of securing employment and thriving in their roles at the company:

  1. Global Presence: Walmart is one of the world's largest retailers, operating in multiple countries across the globe. Its extensive reach provides job seekers with opportunities for employment in diverse locations and markets.
  2. Diverse Job Opportunities: Walmart offers a wide range of job opportunities across various departments, including retail operations, logistics, e-commerce, corporate functions, and more. Job seekers can explore positions at different levels, from entry-level roles to management and corporate positions.
  3. Employee Benefits: Walmart offers competitive benefits packages to its employees, including health insurance, retirement plans, discounts on merchandise, and opportunities for career development and advancement. These benefits can be attractive to job seekers seeking stability and long-term employment opportunities.
  4. Commitment to Sustainability: Walmart has made significant commitments to sustainability and corporate responsibility, aiming to reduce its environmental footprint, promote sustainability in its supply chain, and support local communities. Job seekers interested in socially responsible companies may find Walmart an appealing employer.
  5. Innovation and Technology: Walmart has invested heavily in innovation and technology to enhance its operations and customer experience. This includes initiatives such as online shopping platforms, delivery services, and the use of data analytics to improve efficiency and decision-making. Job seekers with skills in technology and digital innovation may find opportunities for growth and development at Walmart.
  6. Community Engagement: Walmart is actively involved in supporting local communities through initiatives such as charitable giving, disaster relief efforts, and community development projects. Job seekers interested in corporate social responsibility and community engagement may value Walmart's commitment to making a positive impact.
  7. Retail Leadership: Walmart is recognized as a leader in the retail industry, setting trends and standards for best practices in areas such as supply chain management, pricing strategies, and customer service. Working for Walmart can provide valuable experience and exposure to industry-leading practices for job seekers aspiring to advance their careers in retail.
  8. Diversity and Inclusion: Walmart promotes diversity and inclusion in its workforce, striving to create a workplace where employees from diverse backgrounds feel valued and respected. The company's commitment to diversity can create a welcoming and inclusive environment for job seekers from all walks of life.

What is WalMart Hiring Process

WalMart is a United States based multinational retail corporation that operates a chain of hypermarkets (also called supercenters), discount department stores, and grocery stores in the United States, headquartered in Bentonville, Arkansas. WalMart hiring process may vary slightly depending on the specific location, position, and other factors. It's always a good idea to check with Walmart or the hiring manager for the most accurate and up-to-date information regarding their hiring process.

The Walmart hiring process typically involves several major steps. Here is an overview of the typical process:

  1. Online Application: The first step is to submit an online application through the Walmart Careers website. You will need to provide your personal information, work experience, and answer some basic questions.
  2. Assessment Test: Once your application is reviewed and selected, you may be required to take an assessment test. The specific test you take will depend on the position you applied for. For example, the Retail Associate Assessment (RAA) is common for hourly positions.
  3. Interview: If you pass the assessment test, you may be invited for an interview. The interview can be conducted in-person or over the phone, depending on the location and position. The interview will typically assess your skills, experience, and fit for the job.
  4. Background Check: After a successful interview, Walmart will conduct a background check. This may include verifying your employment history, checking criminal records, and contacting references.
  5. Job Offer: If you pass the background check and meet all the requirements, Walmart may extend a job offer to you. The offer will include details such as the position, salary, and start date.
  6. Onboarding: Once you accept the job offer, you will go through the onboarding process. This involves completing necessary paperwork, attending orientation sessions, and learning about Walmart's policies and procedures.

Careers at WalMart

At Walmart, there are a variety of career paths available for individuals seeking employment in different areas. Some of the typical careers at Walmart include:

  1. Retail Store Associates: These are front-line employees who work in Walmart stores, performing various tasks such as cashiering, stocking shelves, assisting customers, and maintaining store cleanliness.
  2. Department Managers: Department managers oversee specific sections within the store, ensuring that merchandise is displayed correctly, managing inventory, and leading a team of associates.
  3. Assistant Store Managers: Assistant store managers support the store manager in overseeing day-to-day operations, implementing company policies, and driving sales and customer service.
  4. Store Managers: Store managers are responsible for overall store performance, including financial goals, employee management, and customer satisfaction.
  5. Distribution Center Associates: These employees work in Walmart's distribution centers, responsible for receiving, sorting, and distributing products to stores.
  6. Logistics and Transportation: Individuals in this role manage Walmart's supply chain, ensuring efficient transportation of products from suppliers to stores.
  7. Corporate Careers: Walmart also offers a wide range of corporate careers in areas such as finance, human resources, marketing, IT, and more.
  8. Pharmacy Technicians and Pharmacists: Walmart has pharmacy departments in many of its stores, offering careers for qualified pharmacy professionals.
  9. E-commerce and Technology: With its growing online presence, Walmart has a need for professionals in e-commerce, web development, and technology-related roles.
  10. Management Trainee Programs: Walmart offers various management trainee programs that provide opportunities for recent graduates to develop leadership skills and progress in their careers.

WalMart Leadership Principles

These 10 principles emphasize core values, customer focus, and the importance of building a positive and inclusive workplace.

It's important to note that these principles guide Walmart's organizational culture and the behaviors expected of its leaders.

Candidates interviewing for leadership positions at Walmart may be assessed based on their alignment with these principles and their ability to demonstrate these values in a retail management context.

Keep in mind that details might evolve, so it's advisable to refer to Walmart's official resources for the latest information. Here is a general overview of Walmart's leadership principles:

  1. Customer Focus: Walmart places a strong emphasis on understanding and meeting customer needs. Leaders are encouraged to prioritize customer satisfaction and create a positive shopping experience.
  2. Respect for the Individual: Walmart values diversity and inclusion. Leaders are expected to treat each individual with respect, fostering a workplace that appreciates differences and promotes equality.
  3. Strive for Excellence: Walmart encourages a commitment to excellence in all aspects of the business. Leaders are expected to set high standards, continuously improve processes, and deliver quality results.
  4. Act with Integrity: Integrity is a fundamental principle at Walmart. Leaders are expected to uphold high ethical standards, act transparently, and make decisions that align with the company's values.
  5. Inclusive Leadership: Walmart promotes inclusive leadership that values and leverages the diversity of its workforce. Leaders are encouraged to create an inclusive environment that enables all associates to contribute their best.
  6. Service to the Customer: Leaders at Walmart are encouraged to prioritize service to the customer. This involves understanding customer needs, providing value, and ensuring a positive and efficient shopping experience.
  7. Strategic Approach: Walmart's leadership principles include a strategic focus. Leaders are expected to think strategically, make informed decisions, and contribute to the long-term success of the company.
  8. Continuous Improvement: Walmart values a culture of continuous improvement. Leaders are encouraged to seek innovative solutions, embrace change, and find ways to enhance processes and operations.
  9. Results-Oriented: Leaders at Walmart are expected to be results-oriented. This involves setting clear goals, tracking performance, and taking actions to achieve positive outcomes.
  10. Accountability: Walmart emphasizes accountability at all levels. Leaders are responsible for their decisions and actions, and they are expected to be accountable for the results of their teams and the overall business.

WalMart Employee Desired Traits

Walmart looks for several key qualities and attributes in potential employees. These qualities help ensure that candidates align with the company's values, culture, and customer-centric approach. To increase your chances of geting hired for WalMart job candidates should showcase these qualities during the hiring process, whether through their resume, interviews, or assessment tests, to increase their chances of being selected as a Walmart employee.

Some of the traits and skills that Walmart looks for in an employee include:

  1. Customer Service Orientation: Walmart places a strong emphasis on providing excellent customer service. They look for candidates who are friendly, approachable, and eager to assist customers with their needs.
  2. Adaptability: Walmart operates in a fast-paced retail environment, and they seek employees who can adapt quickly to changes, handle various tasks, and remain flexible in their roles.
  3. Team Player: Collaboration is essential at Walmart. They look for individuals who can work well with others, communicate effectively, and contribute positively to the team's success.
  4. Integrity: Honesty and integrity are highly valued at Walmart. They seek employees who demonstrate ethical behavior and make decisions based on the company's values.
  5. Positive Attitude: A positive and optimistic outlook is essential for creating a welcoming and pleasant shopping experience for customers and fellow associates.
  6. Problem-Solving Skills: Walmart values candidates who can think critically and find creative solutions to challenges that arise in the workplace.
  7. Dependability: Reliability and consistency in attendance and performance are crucial to meet Walmart's customer demands.
  8. Retail Experience: While not always necessary, candidates with previous retail experience may have an advantage in certain positions.
  9. Willingness to Learn: Walmart encourages continuous learning and development. They seek candidates who are eager to learn and grow within the company.
  10. Work Ethic: Demonstrating a strong work ethic, dedication, and a commitment to achieving results is highly valued at Walmart.

WalMart Interview Questions

WalMart Interview questions are designed to assess a candidate's skills, experience, and fit for the specific role at Walmart. The company may also ask situational or behavioral questions to understand how candidates approach different scenarios and demonstrate their abilities in real-life situations. Additionally, Walmart may inquire about a candidate's availability, work schedule preferences, and willingness to adapt to the company's culture and values.Sample interview questions that Walmart may ask during the hiring process include:

  1. Tell us about yourself and your background.
  2. Why are you interested in working for Walmart?
  3. How would you handle a difficult customer or a customer complaint?
  4. Describe a situation where you had to work as part of a team to accomplish a goal.
  5. How do you prioritize tasks and manage your time effectively?
  6. How do you handle stressful situations in the workplace?
  7. Give an example of when you went above and beyond to provide excellent customer service.
  8. How do you ensure accuracy and attention to detail in your work?
  9. Tell us about a time when you had to handle a challenging task or problem and how you resolved it.
  10. How do you stay motivated and maintain a positive attitude at work?

When preparing remember to tailor your responses to the specific position you're applying for and demonstrate a genuine interest in contributing to Walmart's success. Below are some common Walmart job interview questions along with recommended answers:

  • Tell me about yourself. Recommended Answer: Start with a brief overview of your professional background, emphasizing relevant experience and skills. Connect your strengths to the specific job at Walmart and express enthusiasm for contributing to the company.
  • Why do you want to work for Walmart? Recommended Answer: Discuss your admiration for Walmart's commitment to providing value, diverse product offerings, and its impact on communities. Mention any positive experiences you've had as a customer and your desire to be part of a well-established organization.
  • How do you handle challenging situations or difficult customers? Recommended Answer: Share an example from your past experience demonstrating your ability to remain calm, handle challenges, and provide excellent customer service. Emphasize your focus on finding solutions and ensuring customer satisfaction.
  • What do you know about Walmart's values? Recommended Answer: Mention Walmart's core values, such as respect for individuals, service to the customer, and striving for excellence. Explain how these values align with your personal and professional beliefs.
  • How do you handle teamwork and collaboration? Recommended Answer: Highlight your experience working in a team, emphasizing effective communication, cooperation, and your ability to contribute positively to group projects. Stress the importance of collaboration in achieving common goals.
  • How do you prioritize tasks and manage your time effectively? Recommended Answer: Discuss your organizational skills and time management techniques. Provide an example of a situation where you successfully juggled multiple responsibilities and met deadlines.
  • Tell me about a time you had to resolve a conflict in the workplace. Recommended Answer: Share a specific example where you successfully resolved a workplace conflict. Highlight your communication and problem-solving skills, emphasizing a positive outcome for all parties involved.
  • Why should we hire you for this position? Recommended Answer: Focus on your unique skills and experiences that make you a strong fit for the position. Mention any relevant qualifications, achievements, or certifications that set you apart from other candidates.
  • How do you stay updated on retail industry trends? Recommended Answer: Discuss your commitment to ongoing learning and staying informed about industry trends. Mention any relevant courses, workshops, or publications you follow to stay current in the retail sector.
  • What would you do if you witnessed a colleague engaging in unethical behavior? - Recommended Answer: Express your commitment to ethical conduct and integrity. Describe how you would address the situation by reporting it to the appropriate channels while maintaining professionalism.
  • Where do you see yourself in five years? - Recommended Answer: Align your career goals with growth opportunities at Walmart. Express your enthusiasm for taking on more responsibilities and advancing within the company.

Importance of Being a Team Player

It is important for candidates to demonstrate their ability to work effectively in a team by providing specific examples from their past experiences. They should highlight instances where they collaborated with others, communicated effectively, resolved conflicts, and achieved positive outcomes through teamwork. By showcasing their teamwork skills during the job interview, candidates can demonstrate their suitability for Walmart's collaborative work environment and increase their chances of being hired.

Walmart, like many other large corporations, places a strong emphasis on hiring team players for several reasons:

  1. Collaborative Work Environment: Walmart operates in a fast-paced and dynamic retail environment where teamwork is essential for success. Employees often need to collaborate with colleagues across different departments, such as sales, logistics, and customer service, to ensure smooth operations and meet customer needs.
  2. Customer Service Excellence: Demonstrating effective teamwork is crucial for delivering excellent customer service. In a retail setting like Walmart, employees often work together to assist customers, address inquiries, and resolve issues promptly. Team players are better equipped to work collaboratively with coworkers to provide a positive shopping experience for customers.
  3. Operational Efficiency: Walmart relies on efficient teamwork to streamline operations and maximize productivity. For example, in a Walmart store, teams of associates may work together to restock shelves, organize merchandise, and maintain cleanliness. Effective collaboration among team members helps optimize workflows and minimize downtime.
  4. Problem-Solving and Innovation: Teamwork fosters creativity and innovation by bringing together diverse perspectives and ideas. At Walmart, teams may collaborate to identify opportunities for process improvements, implement new initiatives, and solve complex challenges. A culture of teamwork encourages employees to share insights, brainstorm solutions, and drive innovation.
  5. Employee Engagement and Satisfaction: Working in a supportive team environment can enhance employee engagement and job satisfaction. When employees feel valued and supported by their team members, they are more motivated to perform their best and contribute positively to the organization's success. Walmart recognizes the importance of fostering a sense of camaraderie and belonging among its workforce.

During the job interview at Walmart, candidates may be asked behavioral questions or scenarios that assess their teamwork skills. For example:

  • "Tell me about a time when you had to collaborate with a team to achieve a common goal."
  • "Can you provide an example of a challenging situation you faced as part of a team and how you contributed to overcoming it?"
  • "Describe a time when you had to work closely with coworkers from different departments to complete a project or task."

Dress Code for WalMart Interview

Dressing appropriately for WalMart Job interview shows respect for the opportunity and demonstrates your professionalism. When in doubt, it's always better to err on the side of being slightly more formal than too casual. Here are some guidelines to consider when dressing for a Walmart interview:

  1. Men: A dress shirt or collared shirt paired with dress pants or khakis is a good option. You can also add a tie for a more polished look. Avoid wearing jeans, t-shirts, or overly casual clothing.
  2. Women: A blouse or dressy top paired with dress pants, a skirt, or a conservative dress is appropriate. Avoid wearing revealing or overly casual clothing.

The dress code for a Walmart interview typically leans towards business casual attire:

  1. Footwear: Choose closed-toe shoes that are clean and professional. Avoid wearing sneakers or flip-flops.
  2. Grooming: Make sure your hair is neat and well-groomed. Avoid excessive jewelry or accessories.
  3. Minimal scent: Refrain from using strong perfumes or colognes, as some people may be sensitive to scents.

What is WalMart Hourly Retail Associate Assessment

The Walmart Retail Associate Assessment Test, also known as the Hourly Retail Associate Assessment, is a test that Walmart uses to decide who they should hire for hourly positions. It has four sections that assess different skills and qualities.

It's important to be cautious when watching videos of other people sharing their answers to the test. Their answers may not be the best ones for your specific position. Walmart looks at factors like reliability and consistency when evaluating your test.

If you fail the test, you have to wait six months before you can try again. So it's crucial to prepare and give your best effort the first time.

Here are the four sections of the test:

  • Work with Customers/Members and Associates: This section presents different situations you might encounter while working at Walmart. You need to choose the best response for each scenario.
  • Handle Customer/Member Transactions: In this part, you'll interact with a simulation where you have to give the correct change to a customer as quickly as possible. It tests your math and customer service skills.
  • Tell Us Your Story: This section asks general questions about your background and experience. Even though it may seem straightforward, your answers are important as they give Walmart an idea of who you are as a person and as an employee.
  • Describe Your Approach: This part includes questions about your personality. The best answers are the ones that show you as the ideal employee for the specific position you are applying for at Walmart.

WalMart Store Manager (TLA) Test

The WalMart TLA is designed to assess candidates' leadership and problem-solving skills.

Remember, success in the Walmart TLA is not just about providing the "right" answers but demonstrating leadership qualities that align with Walmart's values.

Prepare thoroughly, stay positive, and showcase your leadership capabilities effectively during the assessment. Additionally, check with Walmart's official resources for any updates or changes to the assessment process.

It typically includes situational judgment scenarios and questions that evaluate your approach to managing teams, handling challenges, and making decisions in a retail environment.

Tips to Pass the Walmart TLA:

  1. Understand Walmart's Leadership Principles: Familiarize yourself with Walmart's leadership principles, values, and the company's commitment to customer service and employee development. Tailor your responses to align with these principles.
  2. Review Leadership and Management Skills: Reflect on your past experiences in leadership and management roles. Review instances where you demonstrated effective leadership, problem-solving, and decision-making. Be ready to provide specific examples.
  3. Practice Situational Judgment Scenarios: Practice situational judgment scenarios that are common in leadership assessments. Consider scenarios related to customer service, team management, conflict resolution, and strategic decision-making.
  4. Emphasize Customer Service: Highlight your commitment to providing excellent customer service. Showcase instances where you went above and beyond to meet customer needs and create a positive shopping experience.
  5. Demonstrate Team Collaboration: Illustrate your ability to collaborate with teams and create a positive work environment. Emphasize instances where you fostered teamwork, resolved conflicts, and motivated employees.
  6. Showcase Problem-Solving Skills: Share examples of challenges you've faced in previous roles and how you approached problem-solving. Walmart values managers who can think critically and find effective solutions.
  7. Review the Job Description: Carefully review the specific requirements and responsibilities outlined in the job description for the store manager position. Tailor your responses to showcase how your skills and experiences align with these expectations.
  8. Be Consistent and Authentic: Maintain consistency in your responses and ensure they align with your resume and the information you've provided throughout the hiring process. Be genuine and authentic in your communication.
  9. Time Management: Manage your time effectively during the assessment. Read each scenario carefully, but also be mindful of time constraints. Respond to questions with clarity and conciseness.
  10. Seek Feedback: If possible, seek feedback from mentors, colleagues, or career advisors who have experience with leadership assessments. They can provide valuable insights and help you refine your approach.

Practicing WalMart Store Manager TLA assessment is the key as success in the Walmart TLA is not just about providing the "right" answers but demonstrating leadership qualities that align with Walmart's values.

WalMart Maintenance Test

Specific details about WalMart maintenance test may vary, so it's crucial to prepare based on the job description and any information provided by Walmart during the hiring process.

Additionally, checking with Walmart's official resources or contacting their HR department for guidance on the specific maintenance test content is recommended. Below are tips on how to succeed on the test:

  1. Understand the Job Role: Familiarize yourself with the responsibilities of a maintenance role at Walmart. Understand the tasks associated with the position, such as equipment maintenance, repairs, and general facility upkeep.
  2. Review Basic Maintenance Knowledge: Brush up on fundamental maintenance concepts and practices. This may include knowledge of tools, safety procedures, electrical systems, plumbing, and other areas relevant to the maintenance role.
  3. Emphasize Safety Awareness: Safety is a top priority in maintenance roles. Demonstrate your awareness of safety protocols and procedures. Highlight any relevant certifications or training you have in workplace safety.
  4. Problem-Solving Skills: Maintenance roles often require quick and effective problem-solving. Practice scenarios that involve diagnosing and resolving maintenance issues. Showcase your ability to troubleshoot and find solutions.
  5. Technical Proficiency: If the maintenance test involves technical questions, review basic technical concepts related to maintenance tasks. This may include understanding schematics, diagrams, and equipment manuals.
  6. Time Management: Maintenance tasks often have deadlines. Demonstrate your ability to manage time effectively by completing tasks within reasonable time frames. Time management is crucial for productivity.
  7. Attention to Detail: Maintenance work requires a keen eye for detail. Showcase your attention to detail in both the assessment and any examples you provide from your past experience.
  8. Adaptability: Maintenance professionals often encounter unexpected challenges. Highlight instances where you've demonstrated adaptability in handling unforeseen issues or changes in tasks.
  9. Customer Service Focus: If the maintenance role involves interaction with customers or store associates, emphasize your commitment to providing excellent customer service. Showcase your communication skills and ability to work collaboratively.
  10. Practice Situational Judgement: If the test includes situational judgement scenarios, practice analyzing situations and selecting the most appropriate course of action. Consider how your decisions align with Walmart's values.
  11. Seek Feedback: If you have contacts in the maintenance field or have taken similar assessments before, seek feedback on your performance. Constructive feedback can help you refine your approach.
  12. Stay Calm and Focused: During the test, remain calm and focused. Read questions carefully, and take the time to understand each scenario before responding. Manage your time effectively to complete all sections.

It is it's crucial to prepare for WalMart Maintenance test based on the job description and any information provided by Walmart during the hiring process.

Sample WalMart Test Questions

Question: Walmart Work with Customers Sample Question

While carrying a large new portion of fruits, a customer suddenly asks you where they can find coffee.

What is the best way to respond?

A) Silently walk past the customer because you need to restock the fruits in the store.

B) Leave the fruit and show them where the coffee is.

C) Explain to the customer where the coffee is using words.

D) Ask the customer to wait and come back to them after you have finished with the fruits.

The correct answer is: C) Explain to the customer where the coffee is using words

This answer strikes a balance between assisting the customer and ensuring the store continues to operate smoothly

Explanation:

A) Silently walking past the customer to upgrade the fruits in the store is considered rude to the customer.

B) Leaving the fruit and showing the customer where the coffee is located might lead to a situation where the fruit becomes unavailable to other customers.

D) Asking the customer to wait until you finish with the fruits isn't the worst decision, but sometimes customers may not have the time to wait.

Question: What is the best way to respond?

A customer is arguing with you because their favorite pizza is not available right now.

What is the best way to react?

A) Direct the buyer to the administrator to handle the situation.

B) Offer an alternative kind of pizza.

C) Inform the customer that you will check if their preferred pizza is currently in stock.

D) Explain that this is not within your area of responsibility.

The correct answer is C) Inform the customer that you'll check if this pizza is currently in stock.

This response demonstrates your willingness to assist customers and showcase problem-solving skills.

Explanation:

The least favorable answer in this situation is D) Saying that this is not your area of responsibility. This response is impolite to the customer and reflects poorly on the service provided.

Answers A and B are not necessarily bad options. However, they might not be effective if the customer is currently very angry.

Question: Walmart Handle Customer Transactions Sample Question

Use the fewest number of bills and coins possible to make the exact change.

Total amount: $24.43

Amount paid: $50

Change due: $25.57

Bills you have:

$20

$10

$5

$1

Coins you have:

$0.25

$0.10

$0.05

$0.01

The correct answer is:

$20 – 1 bill

$5 – 1 bill

$0.25 – 2 coins

$0.05 – 1 coin

$0.01 – 2 coins

Explanation:

20 + 5 + (0.25 x 2) + 0.05 + (0.01 x 2) = 25.57

Question: Use the fewest number of bills to make the change

Use the fewest number of bills and coins possible to make the exact change.

Total amount: $67.21

Amount paid: $80.13

Change due: $12.92

Bills you have:

$20

$10

$5

$1

Coins you have:

$0.25

$0.10

$0.05

$0.01

The correct answer is:

$10 – 1 bill

$1 – 2 bills

$0.25 – 3 coins

$0.10 – 1 coin

$0.05 – 1 coins

$0.01 – 2 coins

Explanation:

10 + (1 x 2) + (0.25 x 3) + 0.10 + 0.05 + (0.01 x 2) = 12.92

Question: Walmart Tell Us Your Story Sample Question

How would you describe your previous job?

A) Amazing, I`ll miss that place

B) Good, but I`m searching a new opportunity

C) Awful, I was happy to leave it

Advice:

Of course, there is no right answer, but you should consider some points.

If you choose option C) "Awful" - your recruiter may perceive this as a lack of loyalty to your previous company.

If you select option A) "Awesome" - your recruiter may view this as you avoiding the question or providing an overly positive response.

Question: How would your previous manager describe you?

How would your previous manager describe your ability to handle cash transactions?

A) Very good

B) Good

C) Average

D) Needing some development

E) Bad

Advice:

Answer truthfully.

Do not be excessively modest and do not underestimate your skills and abilities.

However, avoid lying as if your deception is uncovered, you will automatically fail the test.

Question: Walmart Describe Your Approach Sample Question

Please indicate the extent to which you agree or disagree with the following statement

A) I work better when I have to solve unusual problems

B) I work better when I can simply focus on doing my job

A) Strongly agree (a)

B) Agree (a)

C) Strongly agree (b)

D) Agree (b)

Answers A and B can portray you as an independent and confident person, which is advantageous for managerial roles.

Answers C and D can depict you as a responsible and hard-working individual, which is beneficial for positions like cashier.

All answers are acceptable, so the right choice depends on your personality and the type of job you are seeking.

Question: To which you agree or disagree with the following statement?

Please indicate the extent to which you agree or disagree with the following statement

A)I enjoy contemplating interesting, but impractical ideas

B)I prefer taking action over excessive contemplation

A) Strongly agree (a)

B) Agree (a)

C) Strongly agree (b)

D) Agree (b)

Answers A and B can portray you as a patient and attentive individual, but also as someone who may be dreamy and impractical. These qualities might be better suited for administrative and paper-work jobs.

Answers C and D can depict you as an active, courageous, and easy-going person, which could be advantageous for customer service jobs.

All answers have their merits, so the right choice depends on your personality and the type of job you are seeking.

WalMart Jobs that Require Assessment Test

When you apply for one of the jobs listed below you might be asked to complete an assessment test as part of the hiring process:

  • Sales associates typically ensures customers know someone’s available to help if they need anything, from answering product questions to showing them a product that meets their needs—thus helping increase your sales. If your retail business offers perks like appointment shopping or local pickup, a sales associate can also help manage those experiences. Sales associates are also responsible for maintaining your store’s clean and organized appearance, setting up product displays, restocking items, and checking out customers.
  • Cashiers responsible for processing purchases and transactions, welcoming customers once they walk into the door, assisting with returns and exchanges, answering the phone, and promoting any add-ons right before the customer checks out.
  • Customer service representatives is responsible for answering all customer inquiries, such as purchase concerns, product questions, or even negative reviews. According to your retail company policies, CSRs work to resolve customers’ complaints, improve customer experience, and build customer loyalty.
  • Store Merchandisers: can help with new product launches, promotions, and other marketing campaigns when it comes to staging product photos and encouraging user-generated content via content creation studios. Lastly, they can also help to build relationships with your suppliers (if you don’t also have a buyer).
  • Assistant store managers typically responsible for overall store management and also to handle any elevated customer concerns or questions before handing them over to your store manager.
  • Inventory control specialists typically responsible forpreventing loss, tracking and maintaining inventory, implementing procedures to control costs, controlling the ebb and flow of inventory, creating reports as it relates to defects, demand, and quantity, and ensuring received products are accurate and up to company standards.
  • Store managers usually in charge of budgeting, payroll, store requirements (such as floor design, safety and other operational needs), implementing company policies and procedures, providing customer assistance, and more.

Passing Score on the Test

To pass the Walmart assessment, it's not just a matter of pass or fail. There are different score bands that determine how well you did on the test. These bands are known as Poor, Good, Competitive, and Excellent, and only HR and management know the specifics.

Here's the important part: If you score poorly on any of the four sections of the assessment, you will fail the entire test. This means you have to wait an additional 6 months before you can retake it.

The tricky thing is that Walmart's hiring platform might show you that you passed the assessment, even if you actually didn't. This has caused confusion for many applicants who thought they passed, but then never received a call for an interview. Only later did they realize that they scored poorly on one of the sections and weren't invited for an interview.

To avoid this unfortunate situation, it's crucial to aim for high scores in each section of the assessment. By doing your best and performing well in every part of the test, you increase your chances of passing and moving forward in the hiring process.

Tips to Get Hired at WalMart

The best strategy to get hired at WalMart is to showcase your skills, enthusiasm, and alignment with Walmart's values, you can increase your chances of standing out as a strong candidate and getting hired at Walmart.To increase your chances of getting hired at Walmart, consider the following tips:

  1. Tailor your resume: Highlight relevant skills and experiences that match the job requirements for the position you're applying for.
  2. Research the company: Familiarize yourself with Walmart's values, mission, and culture to demonstrate your interest in the company during the interview.
  3. Apply online: Submit your application through Walmart's official website or career portal to ensure it reaches the hiring team.
  4. Be punctual and professional: Arrive on time for interviews, dress appropriately, and demonstrate a positive and courteous attitude.
  5. Showcase customer service skills: Walmart values excellent customer service, so emphasize your ability to communicate effectively and assist customers.
  6. Prepare for interviews: Practice answering common interview questions and be ready to provide specific examples of how you've handled different situations in the past.
  7. Demonstrate teamwork: Showcase your ability to work collaboratively with others and be a team player.
  8. Be flexible with scheduling: Walmart often needs employees with varying availability, so be open to different shifts and schedules.
  9. Highlight your reliability: Emphasize your track record of punctuality and consistent attendance in previous roles.
  10. Follow up: Send a thank-you email or note after the interview to express your appreciation for the opportunity and reiterate your interest in the position.

Next Step: Prepare for WalMart Assessments

To get hired for the job you need to pass the assessment test. Preparing for an employment assessment test can be a daunting task, but practicing beforehand can significantly improve your chances of success. Below are the reasons why you might consider to get prepared by practicing using WalMart Assessment Test from JobTestPrep.

  • JobTestPrep practice provides Realistic simulation: The JobTestPrep practice tests simulate the actual test format and difficulty level, providing you with an accurate representation of what to expect on test day. This can help you to identify your strengths and weaknesses and focus your practice efforts accordingly.
  • You can time yourself by doing practice tests: Time management is crucial during the test, so practice completing questions within the time limit for each section. This will help you to improve your speed and accuracy during the actual test.
  • JobTestPrep tests provide feedback and analysis: The practice tests include detailed explanations and feedback on your performance, enabling you to identify areas for improvement and learn from your mistakes.
  • You get customized study plan: JobTestPrep offers customized study plans based on your performance on practice tests, helping you to optimize your study time and focus on areas where you need the most improvement.
  • JobTestPrep materials are accessible online: JobTestPrep practice materials are accessible online, allowing you to practice at your own pace and convenience from anywhere with an internet connection.

Below is the list of modules WalMart Assessment Test Includes:

  • Practice tests and/or study guides forall 4 test sections.
  • Detailed explanationsfor all questions.
  • Personalized score reportsbased on position.
  • Based onactual Walmart recruitment criteria.
  • 2 practice tests, 2 study guides, 1 interactive game.

Overall, using JobTestPrep practice materials can be an effective way to prepare for the employment assessment test, helping you to build confidence and increase your chances of success. By following these tips and practicing regularly, you can improve your chances and succeed on the test. All the best on your job interview and assessment test! Good luck & I truly hope you will get hired soon!

How to Pass WalMart Job Interview and Pre-Employment Assessment Test: All You Need to Know! (2024)

FAQs

How do I pass my Walmart assessment test? ›

As you answer each question, think of work situations and not your personal life. Also, try to stay very consistent throughout your answers, as some questions may ask the same thing but in a different disguise. Walmart states that you should work quickly and not spend too long on any questions.

How do I prepare for a pre employment assessment test? ›

Tips to Clear a Pre-Employment Assessment
  1. Research about the Job Role. No two jobs are identical. ...
  2. Identify the Industry and Domain. ...
  3. Speak to the Hiring Team. ...
  4. Use Mock Pre-Employment Tests. ...
  5. Check System Requirements. ...
  6. Stay Calm. ...
  7. Be Aware of Job Context in Your Answers. ...
  8. Read Questions Carefully.

What is Walmart looking for in their assessment? ›

Assessments also include questions about aptitude and personality. The employer will give you some scenarios and a set of responses to see if your work style is compatible with Walmart's culture and values. This stage helps Walmart shortlist the job applicants before interviewing.

What do I need to know before a Walmart interview? ›

How to prepare for a Walmart interview
  • Know the role. Understand the role you'll be interviewing for. ...
  • Do your research. ...
  • Visit a store. ...
  • Understand the interview structure. ...
  • Prepare questions. ...
  • Dress for success.

Will Walmart hire me if I failed the assessment? ›

If you fail the Walmart Assessment Test, you need to wait another six months before you can apply. Additionally, they keep all previous test scores on file. The Hourly Retail Associate Assessment is scored along four paths: Poor, Good, Competitive, and Excellent.

How to pass an assessment test? ›

Here are some of the tips that help you prepare for the assessment test:
  1. Understand the purpose of the assessment: ...
  2. Be honest: ...
  3. Practice in advance and identify your strengths: ...
  4. Negative marking: ...
  5. Research well: ...
  6. Time your preparation: ...
  7. Brush up technical skills: ...
  8. Understand your potential employer:

How do you answer pre-employment assessment questions? ›

How to answer assessment questions
  1. Ask the employer to give you an idea of what to expect. ...
  2. Visualize the information in the question. ...
  3. Underline the keywords in the assessment question. ...
  4. Do readings before you respond. ...
  5. Answering questions in the reverse order. ...
  6. Use the elimination process. ...
  7. Take personality tests online.

How do you know if you passed an assessment test? ›

They might immediately share your score with you, or they might keep that information private. If you perform well in your assessment test, the hiring manager might tell you that you have advanced to the next round of interviews or offer you the job.

How do I make a good pre assessment? ›

Some ways to quickly pre-asses student knowledge: Circle up – Create a list of concepts you have for a unit. Before you start the unit or chapter, have students circle the concepts they understand the least. These are the concepts you want to make sure you cover well.

How long does Walmart assessment take? ›

On average, it takes 15-20 minutes to complete your application for the first time, plus an additional 20-30 minutes for assessments. Subsequent applications will take less time to apply as our system saves some of your application information.

Why do I want to work at Walmart answer? ›

You could mention their commitment to providing affordable products and excellent customer service or their opportunities for career growth and development. Show enthusiasm for the company culture and values. (Read: Answering 'why do you want work here?' )

Is Walmart interview tough? ›

How Hard Is an Interview at Walmart? The Walmart interview process can vary depending on the position you're applying for, but it typically involves at least one in-person interview. The difficulty of the interview can also depend on the position and the experience required.

How do I make sure I get hired at Walmart? ›

Walmart likes to know that the people they hire will be nice and friendly to their customers. Smile when you go in for your interview and always show off a positive attitude. Apply to multiple stores. Increase your chances of getting picked by applying to positions in surrounding areas.

What to say in the tell me about yourself? ›

The best way to answer "Tell me about yourself" is with a brief highlight-summary of your experience, your education, the value you bring to an employer, and the reason you're looking forward to learning more about this next job and the opportunity to work with them.

How long do Walmart interviews last? ›

About 15 to 30 minutes. You may be hired as a part of a group depending on what position you're seeking. My interviewing experience was unusual. I had four interviews in one day.

Does Walmart assessment active mean I passed? ›

Assessment active on a Walmart application means you passed Walmart's employee assessment test. After passing the test, you do not have to retake it for two years.

How long does it take to retake a Walmart assessment test? ›

New Applicants Outside of Walmart

If you fail the assessment, it will show you the date you can retake it. It will be 6 months from the day you first took it.

How do you pass an assessment center test? ›

Assessment centre tips
  1. are assertive during all exercises.
  2. don't dwell on any mistakes, instead concentrate on performing well in the next task.
  3. ensure that the assessors can see your working methodology.
  4. don't worry about the other candidates, and instead focus on putting your key skills forward.

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